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Lender DetailsPDL Finance Limited
Personal Loan Provider

PDL Finance Limited

Also known as: Mr Lender

PDL Finance Limited operates the Mr Lender brand in the UK. Mr Lender provides short-term instalment loans, typically repayable over several months rather than on a single payday. It is a direct lender in the high-cost short-term credit (HCSTC) market.

Mr Lender has positioned itself as a more responsible short-term lender compared to some of its competitors, with a focus on affordability checking and manageable repayment terms. Loans are available for modest amounts and are intended to help people manage short-term financial pressures.

As with all high-cost short-term credit, the interest rates are significantly higher than mainstream borrowing. The FCA's price cap for HCSTC limits the total cost, including all interest and fees, to no more than 100% of the amount borrowed, so you will never repay more than double what you took out.

If you have a Mr Lender loan and need to contact them, details are available on their website at mrlender.com. PDL Finance Limited is authorised and regulated by the Financial Conduct Authority.

If you are struggling with a Mr Lender loan, contact them as early as possible to discuss your options. Free and confidential debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.

Quick summary

Company typePersonal Loan Provider
Trading namesMr Lender
FCA Firm Ref (FRN)673310
FCA statusAuthorised
Companies House no.06738633
Company statusActive (Private Limited Company, incorporated 31 October 2008, SIC 64921)
Parent companyNot verified (no publicly confirmed UK group parent)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for PDL Finance Limited

Loan repayment query
Missed payment
Settlement figure request
Payment plan discussion
Affordability concern
Complaint
Debt collection contact received

Before you contact PDL Finance Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What is my current balance and how is interest calculated?
  • ?What are my repayment options?
  • ?Can I have a full statement of account?
  • ?What happens if I miss a payment?
  • ?How do I make a formal complaint?
  • ?Has my account been passed to or sold to a third party?
  • ?Are there any payment support or breathing space options available?

Contact details

Phone0208 532 1969
Registered address2 Leman Street, London, E1W 9US, United Kingdom
Customer contact addressMr Lender, PO Box 366, Loughton, IG10 9EW, United Kingdom

Always use contact details from PDL Finance Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number673310
FCA statusAuthorised
Companies House number06738633
Company statusActive (Private Limited Company, incorporated 31 October 2008, SIC 64921)
Parent companyNot verified (no publicly confirmed UK group parent)

Useful official links

What they do

Main products and services

Short-term personal loans; instalment and single-payment products; online and telephone applications; flexible repayment options

Trading names and group notes

PDL Finance Limited is the regulated entity. Mr Lender is the consumer-facing brand. Registered office is at 2 Leman Street, London E1W 9US. No publicly confirmed parent or group structure.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.7

14,526 reviews

Other review sources

Trustpilot label: Excellent. 89% 5-star reviews. Company replies to 100% of negative reviews. Facebook page: facebook.com/MrLender

Overall public sentiment

Highly positive overall. Customers consistently praise knowledgeable and empathetic customer service staff, fast same-day funding, and support for customers in financial difficulty. Named advisers frequently highlighted positively. Negative reviews relate to high APR, payment collection timing issues, and occasional declines after repaying previous loans. Sentiment strongly positive for sector.

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Common questions about PDL Finance Limited

Is PDL Finance Limited FCA authorised?+
Check the FCA Register at register.fca.org.uk using the FCA Firm Reference Number (FRN) listed on this page. Always verify directly from official sources.
How do I contact PDL Finance Limited?+
Contact details are listed on this page where verified. Always use contact details from the company's official website or the FCA Register rather than details found in unexpected letters or texts.
How do I make a complaint to PDL Finance Limited?+
Start with the company's formal complaints process. If unresolved, the Financial Ombudsman Service (financial-ombudsman.org.uk) may be able to help, depending on the type of complaint.
What should I do if I cannot afford repayments?+
Contact the company as soon as possible. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Where can I get free help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Personal Loan Provider companies

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