Last updated: 4 June 2026
Ask Fin costs £4.99 per month. All prices include VAT where applicable. Payment is handled securely by Stripe. Ask Fin (Lendbulb Limited) does not store your payment card details.
Your subscription is billed monthly from the date you subscribe. Payment is taken automatically on the same date each month. If a payment fails, your access may be restricted and you will receive a notification. We will attempt to collect payment before restricting access.
Important: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel this subscription within 14 days of purchase without giving any reason and receive a full refund.
If you ask us to provide the service and you begin using Ask Fin during your 14-day cooling-off period, you acknowledge that your right to a full refund may be reduced in proportion to the service you have used up to the point you cancel. If you have not used the service at all, you are entitled to a full refund.
To cancel within the 14-day period, email help@askfin.co.uk with the subject “Cancel — cooling-off”, or cancel via Settings → Billing in your dashboard.
You can cancel your subscription at any time through Settings → Billing in your dashboard. Cancellation stops future billing. You will retain access to Ask Fin until the end of your current billing period. We do not provide refunds for the unused portion of a billing period after the 14-day cooling-off period has ended, except where required by applicable law.
We will give you at least 30 days' notice of any price increase by email to your registered address. You may cancel before the new price takes effect if you do not wish to continue at the new price.
Closing your Ask Fin account is separate from cancelling your subscription. Account closure removes your access to the tools and your saved dashboard data. If you close your account, please also cancel your subscription to stop future billing. We recommend exporting or noting any information you wish to keep before closing your account.
Your statutory rights as a consumer are not affected by this policy. Under the Consumer Rights Act 2015, you may have rights in respect of digital content that is not of satisfactory quality, not fit for purpose, or not as described.
Outside of your statutory rights and the 14-day cooling-off period, we do not offer refunds for partial months or for periods already accessed. If you believe you are entitled to a refund for any reason, please contact us at help@askfin.co.uk and we will assess your request.
When your account is closed, your personal data will be handled in accordance with our Privacy Policy. Account data is deleted within 90 days of closure, subject to any legal retention requirements (for example, payment records are retained for 7 years in line with financial record-keeping obligations). Tool data stored in your browser's localStorage is deleted when you use the delete function in Settings or clear your browser data.
Please save or note any information you wish to keep before closing your account.
To discuss your subscription, cancellation, or a refund request, contact us at help@askfin.co.uk or see our Contact page. For complaints, see our Complaints page.
Nothing in this policy affects your statutory rights as a consumer under UK law. Lendbulb Limited is authorised and regulated by the Financial Conduct Authority. FCA reference: 1001324. Company number: 12805018.