Last updated: 4 June 2026
If you have a question about Ask Fin, your account, billing or a complaint, please use the contact details below.
Email: help@askfin.co.uk
In app: Settings → Support tab (if you have an active account)
In writing:
Ask Fin (Fintrivio)We aim to respond to all email enquiries within 2 business days.
If you need help with billing, you can manage your subscription through the billing portal in your dashboard settings.
For data rights requests, see our Data Rights page. For data protection concerns, you can also contact the ICO at ico.org.uk.
Email help@askfin.co.uk with the subject line “Complaint”. See our Complaints page for full details of how to make a complaint and what to include.