Also known as: Creditspring
Inclusive Finance Limited operates the Creditspring service, which is a UK consumer credit product designed as an alternative to payday loans and short-term high-cost credit. Creditspring offers a subscription-based loan model aimed at helping people manage financial uncertainty without resorting to expensive short-term borrowing.
The Creditspring model works differently from a traditional loan. Members pay a fixed monthly subscription fee and, in return, can access a certain amount of credit each year. The credit is repayable in monthly instalments. The total cost of credit is the subscription fee rather than an interest rate, which is designed to make the product more transparent and predictable.
Creditspring positions itself as a responsible alternative for people who need a financial safety net. It is aimed at people who may not have access to an overdraft or credit card from a mainstream bank and who want to avoid the high cost of payday loans.
If you have a Creditspring account and need to contact them, details are available on their website at creditspring.co.uk. Inclusive Finance Limited is authorised and regulated by the Financial Conduct Authority.
If you are struggling with Creditspring repayments, contact their customer team. Free debt advice is also available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.
Quick summary
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These are general questions that may be relevant to your situation. They are not personalised advice.
Always use contact details from Inclusive Finance Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Subscription-based consumer loans; members pay fixed monthly membership fee (£7, £10, £14, or £26/month depending on tier) in lieu of interest; two interest-free loan advances per year; loans of £250-£1,000 (entry tiers) to higher amounts at premium tiers; targets underserved credit market
Trading names and group notes
FCA has issued warnings about clone firms impersonating Creditspring. The legitimate entity is Inclusive Finance Limited (FRN 786052). Company is a Fintech innovator and member of Innovate Finance.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
4.8
Approx. 26,477 (as of May 2026) reviews
Other review sources
Smart Money People Creditspring rating: 4.36 stars from 21 reviews; 92% of Trustpilot reviews are 5-star; Creditspring outperforms industry on complaints, satisfaction, and trust (Financial IT/FF News reports); £48m Series A raised May 2022; Innovate Finance member
Overall public sentiment
Highly positive — 4.8 Trustpilot rating from approximately 26,477 reviews with 92% five-star. Customers praise the transparency of the subscription model, ease of access, and value for those rebuilding credit. Creditspring regularly cited as outperforming industry benchmarks on customer satisfaction.
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Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
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