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Lender DetailsFintern Ltd
Personal Loan Provider

Fintern Ltd

Also known as: Abound

Fintern Limited operates the Abound brand, which provides personal loans in the UK using artificial intelligence and open banking data to make lending decisions. The company uses a broader range of financial data — including spending patterns from open banking — rather than relying solely on traditional credit scores.

Abound lends to customers who may have a limited credit history or who have been underserved by traditional credit scoring models, particularly younger borrowers or those new to credit. By analysing real spending and income data through open banking, Abound aims to make more accurate affordability assessments.

Interest rates depend on your individual circumstances and credit assessment. The use of open banking data means Abound can sometimes offer products to people who would be declined by score-based systems alone.

If you have an Abound loan and need to contact them, details are available on their website at getabound.com. Fintern Ltd is authorised and regulated by the Financial Conduct Authority.

If you are struggling with an Abound loan, contact their customer service team. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice. Abound's use of open banking means it can sometimes offer credit to people who have been unfairly penalised by traditional credit score models. However, as with any lender, it is important to check you can comfortably afford the repayments before taking out a loan. If your financial circumstances change after you have taken a loan and you find repayments difficult, contact Abound as soon as possible. Most lenders have options to help customers in difficulty, including repayment holidays or restructured plans. Free debt advice from StepChange or National Debtline is also available at no cost and can help you assess all your options.

Quick summary

Company typePersonal Loan Provider
Trading namesAbound
FCA Firm Ref (FRN)929244
FCA statusAuthorised
Companies House no.12472034
Company statusActive
Parent companyNot verified (independent; backed by institutional investors)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Fintern Ltd

Loan repayment query
Missed payment
Settlement figure request
Payment plan discussion
Affordability concern
Complaint
Debt collection contact received

Before you contact Fintern Ltd

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What is my current balance and how is interest calculated?
  • ?What are my repayment options?
  • ?Can I have a full statement of account?
  • ?What happens if I miss a payment?
  • ?How do I make a formal complaint?
  • ?Has my account been passed to or sold to a third party?
  • ?Are there any payment support or breathing space options available?

Contact details

PhoneNot verified
EmailNot verified
Registered address86-90 Paul Street, London, EC2A 4NE

Always use contact details from Fintern Ltd’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number929244
FCA statusAuthorised
Companies House number12472034
Company statusActive
Parent companyNot verified (independent; backed by institutional investors)

Useful official links

What they do

Main products and services

Unsecured personal loans using Open Banking data and AI-driven affordability assessment. Use cases include debt consolidation, car purchase, home improvement, holidays.

Trading names and group notes

Formerly branded Fintern; website also accessible via fintern.ai which redirects to getabound.com.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.9

Approx. 19,500–22,900 (sources vary; as of early-mid 2026) reviews

Other review sources

Also reviewed on Smart Money People

Overall public sentiment

Highly positive; customers praise quick application, fast funding and friendly customer service. Negatives include high interest rates and some complaints about top-up availability and payment timing.

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Common questions about Fintern Ltd

Is Fintern Ltd FCA authorised?+
Check the FCA Register at register.fca.org.uk using the FCA Firm Reference Number (FRN) listed on this page. Always verify directly from official sources.
How do I contact Fintern Ltd?+
Contact details are listed on this page where verified. Always use contact details from the company's official website or the FCA Register rather than details found in unexpected letters or texts.
How do I make a complaint to Fintern Ltd?+
Start with the company's formal complaints process. If unresolved, the Financial Ombudsman Service (financial-ombudsman.org.uk) may be able to help, depending on the type of complaint.
What should I do if I cannot afford repayments?+
Contact the company as soon as possible. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Where can I get free help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Personal Loan Provider companies

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