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Lender DetailsFairscore Ltd
Personal Loan Provider

Fairscore Ltd

Also known as: Updraft

FairScore Limited operates the Updraft brand, which provides a consumer credit product designed as an alternative to overdrafts and payday loans. Updraft offers a credit line that customers can use to pay off other debts at a lower interest rate, consolidating expensive short-term credit.

The Updraft app connects to your bank accounts via open banking and identifies expensive debts such as overdrafts. It then offers credit at a lower rate to replace that debt, helping customers reduce the cost of existing borrowing. The aim is to help customers refinance out of expensive credit and improve their financial position over time.

Updraft is aimed at customers who have manageable but costly short-term debt — for example, those repeatedly using their overdraft or paying high interest on a credit card. It is not designed for customers with very large or complex debt situations.

If you have an Updraft account and need to contact them, details are available on their website at updraft.com. FairScore Ltd is authorised and regulated by the Financial Conduct Authority.

If you are struggling with debt and need broader help than a refinancing product can provide, free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.

Quick summary

Company typePersonal Loan Provider
Trading namesUpdraft
FCA Firm Ref (FRN)810923
FCA statusAuthorised
Companies House no.10868865
Company statusActive
Parent companyNot verified (independent fintech)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Fairscore Ltd

Loan repayment query
Missed payment
Settlement figure request
Payment plan discussion
Affordability concern
Complaint
Debt collection contact received

Before you contact Fairscore Ltd

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What is my current balance and how is interest calculated?
  • ?What are my repayment options?
  • ?Can I have a full statement of account?
  • ?What happens if I miss a payment?
  • ?How do I make a formal complaint?
  • ?Has my account been passed to or sold to a third party?
  • ?Are there any payment support or breathing space options available?

Contact details

PhoneNot verified
Registered address20-22 Wenlock Road, London, N1 7GU

Always use contact details from Fairscore Ltd’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number810923
FCA statusAuthorised
Companies House number10868865
Company statusActive
Parent companyNot verified (independent fintech)

Useful official links

What they do

Main products and services

Personal loan product designed to consolidate and pay off credit card debt and expensive overdrafts. App-based. Updraft acts as agent of TrueLayer (FRN 901096) for regulated Account Information Services.

Trading names and group notes

Updraft (Fairscore Ltd) is NOT the same entity as Creditspring (Inclusive Finance Ltd). Both are separate FCA-authorised firms targeting similar underserved credit segments but with different models and legal identities.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.8

Approx. 5,000+ (as of mid-2026) reviews

Other review sources

Creditspring (Inclusive Finance Ltd) separately holds 4.8/5 Trustpilot rating with 25,000+ reviews

Overall public sentiment

Updraft: broadly positive, customers praise debt consolidation ease and transparency. Some negative reviews from customers unable to use for credit card payoff specifically. Creditspring (separate entity): excellent Trustpilot score 4.8/5, 92% five-star; low complaint rate, 91% FOS decisions in firm's favour.

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Common questions about Fairscore Ltd

Is Fairscore Ltd FCA authorised?+
Check the FCA Register at register.fca.org.uk using the FCA Firm Reference Number (FRN) listed on this page. Always verify directly from official sources.
How do I contact Fairscore Ltd?+
Contact details are listed on this page where verified. Always use contact details from the company's official website or the FCA Register rather than details found in unexpected letters or texts.
How do I make a complaint to Fairscore Ltd?+
Start with the company's formal complaints process. If unresolved, the Financial Ombudsman Service (financial-ombudsman.org.uk) may be able to help, depending on the type of complaint.
What should I do if I cannot afford repayments?+
Contact the company as soon as possible. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Where can I get free help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Personal Loan Provider companies

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