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Lender DetailsBamboo Limited
Personal Loan Provider

Bamboo Limited

Also known as: Bamboo Loans; Bamboo

Bamboo Limited is a UK direct lender that provides personal loans online. It offers unsecured personal loans for a range of purposes, including debt consolidation, home improvements, and everyday borrowing needs. Bamboo typically serves customers who may have non-standard or limited credit histories.

Bamboo uses open banking and a broader assessment of creditworthiness, rather than relying solely on traditional credit scores, to make lending decisions. This allows it to consider customers who might be declined by score-based lenders even when they can genuinely afford repayments.

Interest rates vary based on individual circumstances and credit assessment. Because Bamboo sometimes lends to customers who cannot access mainstream credit, rates may be higher than those offered by high street banks. Always check the total amount repayable before accepting any loan offer.

Bamboo loans are managed entirely online through their website and customer portal. There are no branches.

If you have a Bamboo loan and need to contact them, details are available on their website at bambooloans.com. Bamboo Limited is authorised and regulated by the Financial Conduct Authority.

If you are struggling with Bamboo loan repayments, contact their customer service team early. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice at no cost.

Quick summary

Company typePersonal Loan Provider
Trading namesBamboo Loans; Bamboo
FCA Firm Ref (FRN)720565
FCA statusAuthorised
Companies House no.05629336
Company statusActive
Parent companyNot verified (independent; no confirmed relationship with Evolution Money Ltd)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Bamboo Limited

Loan repayment query
Missed payment
Settlement figure request
Payment plan discussion
Affordability concern
Complaint
Debt collection contact received

Before you contact Bamboo Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What is my current balance and how is interest calculated?
  • ?What are my repayment options?
  • ?Can I have a full statement of account?
  • ?What happens if I miss a payment?
  • ?How do I make a formal complaint?
  • ?Has my account been passed to or sold to a third party?
  • ?Are there any payment support or breathing space options available?

Contact details

Phone02079385710
EmailNot verified
Registered address1st Floor, Grenville House, Nelson Gate, Southampton, SO15 1GX

Always use contact details from Bamboo Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number720565
FCA statusAuthorised
Companies House number05629336
Company statusActive
Parent companyNot verified (independent; no confirmed relationship with Evolution Money Ltd)

Useful official links

What they do

Main products and services

Unsecured personal loans £2,000–£15,000, terms 12–60 months. Rates from 26.9% APR. Direct lender. SIC 64921.

Trading names and group notes

Bamboo Loans Limited (CH 09251038) is a separate dormant/related entity; Bamboo Limited (CH 05629336) is the active FCA-authorised lending entity. No connection to Evolution Money Ltd was identified — they are distinct companies.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.9

Approx. 33,000+ (as of April 2026; 93% 5-star) reviews

Other review sources

Smart Money People reviews available; reviewed on Finder.com, Money to the Masses

Overall public sentiment

Excellent Trustpilot rating. Positives: quick and easy application, fast payouts (often within hours), professional and helpful customer service. Over 90% of reviews rated Excellent. Negatives: interest rates considered high by some reviewers.

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Common questions about Bamboo Limited

Is Bamboo Limited FCA authorised?+
Check the FCA Register at register.fca.org.uk using the FCA Firm Reference Number (FRN) listed on this page. Always verify directly from official sources.
How do I contact Bamboo Limited?+
Contact details are listed on this page where verified. Always use contact details from the company's official website or the FCA Register rather than details found in unexpected letters or texts.
How do I make a complaint to Bamboo Limited?+
Start with the company's formal complaints process. If unresolved, the Financial Ombudsman Service (financial-ombudsman.org.uk) may be able to help, depending on the type of complaint.
What should I do if I cannot afford repayments?+
Contact the company as soon as possible. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Where can I get free help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Personal Loan Provider companies

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