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Lender DetailsTesco Personal Finance plc
Credit Card Provider

Tesco Personal Finance plc

Also known as: Tesco Bank

Tesco Personal Finance plc, trading as Tesco Bank, was the financial services arm of Tesco, one of the UK's largest supermarket retailers. For many years it offered current accounts, savings accounts, mortgages, credit cards, loans, and insurance.

In November 2024, Tesco Bank completed the transfer of its retail banking business — including current accounts, savings, and mortgages — to Barclays Bank UK PLC. Tesco Bank continues to operate its credit card business independently, so Tesco credit cards remain active products.

If you had a Tesco Bank current account, savings account, or mortgage, this has been transferred to Barclays. You should have received communications explaining what happened to your specific product. For any queries about transferred accounts, contact Barclays directly.

If you hold a Tesco credit card, this is still operated by Tesco Bank. You can manage your card through the Tesco Bank website or app. Customer service for credit card queries is available through their website at tescobank.com.

The Tesco credit card range includes cards that earn Clubcard points on spending, which can be converted to Tesco vouchers or used with a range of Tesco reward partners. This makes them popular with regular Tesco shoppers.

If you are struggling with repayments on a Tesco credit card, contact Tesco Bank's financial support team. Free debt advice is also available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice, all free of charge.

Quick summary

Company typeCredit Card Provider
Trading namesTesco Bank
FCA Firm Ref (FRN)186022
FCA statusAuthorised (historical; current banking activities conducted by Barclays Bank UK PLC as Tesco Bank)
Companies House no.SC173199
Company statusActive (core banking business transferred to Barclays Bank UK PLC on 1 November 2024; Tesco Personal Finance plc legal entity remains registered)
Parent companyTesco PLC (historically); Barclays Bank UK PLC now operates the Tesco Bank brand for credit cards, loans and savings
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Tesco Personal Finance plc

Card balance or statement
Missed payment
Default notice received
Credit limit query
Persistent debt concern
Section 75 dispute
Complaint
Debt sold to a collector

Before you contact Tesco Personal Finance plc

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What is my current balance and how is interest calculated?
  • ?What are my repayment options?
  • ?Can I have a full statement of account?
  • ?What happens if I miss a payment?
  • ?How do I make a formal complaint?
  • ?Has my account been passed to or sold to a third party?
  • ?Are there any payment support or breathing space options available?

Contact details

PhoneNot verified (banking operations now via Barclays Bank UK PLC trading as Tesco Bank)
EmailNot verified
Registered address2 South Gyle Crescent, Edinburgh, EH12 9FQ
Customer contact addressTesco Bank, PO Box, Glasgow, G2 9FE (loans); see tescobank.com for current contacts

Always use contact details from Tesco Personal Finance plc’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number186022
FCA statusAuthorised (historical; current banking activities conducted by Barclays Bank UK PLC as Tesco Bank)
Companies House numberSC173199
Company statusActive (core banking business transferred to Barclays Bank UK PLC on 1 November 2024; Tesco Personal Finance plc legal entity remains registered)
Parent companyTesco PLC (historically); Barclays Bank UK PLC now operates the Tesco Bank brand for credit cards, loans and savings

Useful official links

What they do

Main products and services

Credit cards, personal loans, savings (now operated by Barclays under Tesco Bank brand); insurance, travel money and gift cards retained by Tesco. Clubcard Pay+ closed April 2026.

Trading names and group notes

The Tesco Bank brand is now a trading name of Barclays Bank UK PLC for banking products. Tesco retains insurance, ATMs, travel money and gift card operations. Tesco Stores Limited operates as an appointed representative of Barclays Bank UK PLC (trading as Tesco Bank).

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.3

Approx. 52,000+ reviews

Other review sources

Trustpilot Trustscore: 4.3/5 — classified as 'Excellent'; 68% of reviewers give 5 stars; 13% give 1 star; App available on Google Play (com.tescobank.mobile), last updated May 2026; Tesco Bank Wikipedia page confirms November 2024 transfer to Barclays; Clubcard Pay+ accounts closed April 26, 2026

Overall public sentiment

Tesco Bank holds a strong Trustpilot rating of 4.3/5 based on over 52,000 reviews, reflecting broadly positive customer sentiment particularly for customer service. The transition to Barclays operations in late 2024 appears not to have significantly harmed public sentiment, though some customers noted disruption during transfer.

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Common questions about Tesco Personal Finance plc

Is Tesco Personal Finance plc FCA authorised?+
Check the FCA Register at register.fca.org.uk using the FCA Firm Reference Number (FRN) listed on this page. Always verify directly from official sources.
How do I contact Tesco Personal Finance plc?+
Contact details are listed on this page where verified. Always use contact details from the company's official website or the FCA Register rather than details found in unexpected letters or texts.
How do I make a complaint to Tesco Personal Finance plc?+
Start with the company's formal complaints process. If unresolved, the Financial Ombudsman Service (financial-ombudsman.org.uk) may be able to help, depending on the type of complaint.
What should I do if I cannot afford repayments?+
Contact the company as soon as possible. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Where can I get free help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Credit Card Provider companies

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