Also known as: Sainsbury's Bank
Sainsbury's Bank plc was the financial services arm of Sainsbury's, the UK supermarket chain. It offered a range of products including credit cards, loans, savings, travel money, and insurance to Sainsbury's customers and the wider public.
In May 2025, the core banking business of Sainsbury's Bank was transferred to NatWest Group. This followed a period in which Sainsbury's reviewed its financial services offering and ultimately decided to exit retail banking.
After the transfer, Sainsbury's Bank retained some financial products, most notably its credit cards. These may continue to be available under the Sainsbury's Bank brand for a period, but operated under arrangements with NatWest. For current information about which products are still available, visit the Sainsbury's Bank website or contact them directly.
If you held a Sainsbury's Bank savings account, loan, or other banking product, you should have received communications about what has happened to it and what you need to do, if anything. If you have not received these communications, contact Sainsbury's Bank or NatWest directly.
Sainsbury's credit cards often offered Nectar points on spending, which could be used in Sainsbury's stores or with Nectar partners. If you hold a Sainsbury's credit card and are unsure of its current status, check the Sainsbury's Bank website for the most up-to-date information.
If you are struggling with debt on any Sainsbury's Bank product, free advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice. These services are always free.
Quick summary
Always verify this information directly with the company, the FCA Register and Companies House before relying on it.
These are general questions that may be relevant to your situation. They are not personalised advice.
Always use contact details from Sainsbury's Bank plc’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Insurance, ATMs, travel money (retained); credit cards, loans, savings now operated by NatWest under NatWest/Nectar brand partnership. New NatWest Nectar credit card and savings products announced for H2 2026.
Trading names and group notes
Post-transfer, Sainsbury's Bank plc no longer operates core banking. New products (NatWest Nectar credit card, savings, loans) will be distributed through Sainsbury's channels from H2 2026 under a white-label partnership with NatWest Boxed.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
4.2
Approx. 17,300 reviews
Other review sources
Trustpilot rank: #37 of 49 in Bank category; Review count varies ~17,274–17,300 across Trustpilot pages; Transfer scheme information at sainsburysbank.co.uk/transfer-scheme
Overall public sentiment
Sainsbury's Bank held a solid 4.2/5 Trustpilot rating. The transfer to NatWest in May 2025 created some customer uncertainty and service disruption. Post-transfer sentiment is mixed with some customers unsatisfied with the transition experience, though the new NatWest partnership aims to restore product access for Sainsbury's shoppers from H2 2026.
Want to feel clearer before you contact a lender?
Use Ask Fin to organise your budget, spot money leaks and understand your options before you contact a provider. General guidance only — not regulated financial advice.
Start with Ask Fin — £4.99/monthGeneral guidance only. Not regulated financial advice.
General guidance tools only. Not regulated advice.
Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.
Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
Marks and Spencer Financial Services plc
M&S Bank; M&S Insurance
View details →
Tesco Personal Finance plc
Tesco Bank
View details →
Capital One (Europe) plc
Capital One UK; Ocean Credit Card (historical)
View details →
NewDay Ltd
Aqua; Marbles; Fluid; Bip; Newpay; Amazon Platinum (white label); John Lewis / Argos partnership cards
View details →
Spot an error on this page?
If you notice a wrong phone number, outdated FCA status, changed name or broken link, you can report it. We aim to verify and update the record as soon as possible.
Report an issue with this page →