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Lender DetailsStellantis Financial Services UK Limited
Motor Finance

Stellantis Financial Services UK Limited

Also known as: Stellantis Financial Services; PSA Finance UK Ltd (former name); Vauxhall Finance (predecessor); FCA Automotive Services UK (predecessor); stellantisfinancialservices.co.uk

Stellantis Financial Services UK Limited provides vehicle finance products in the UK for the Stellantis group of vehicle brands. Stellantis is one of the world's largest car manufacturers and includes brands such as Vauxhall, Peugeot, Citroën, Fiat, Alfa Romeo, Jeep, and others. The finance arm was previously known as PSA Finance UK (for Peugeot, Citroën, DS, and Vauxhall) and has been consolidated under the Stellantis Financial Services name following the merger of PSA Group and Fiat Chrysler.

Finance is arranged through authorised dealerships for new and used vehicles from the Stellantis brand portfolio. Products include Personal Contract Purchase (PCP), Hire Purchase (HP), and business finance options. PCP is the most common product for personal customers.

Stellantis Financial Services has been part of the broader motor finance industry under FCA review for historical commission arrangements between dealers and lenders. If you have or had a finance agreement, the FCA's consumer guidance on motor finance is publicly available.

If you have a Stellantis Financial Services agreement and need to contact them, details are available on their website at stellantisfinancialservices.co.uk. Stellantis Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority.

If you are struggling with vehicle finance repayments, contact Stellantis Financial Services directly. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.

Quick summary

Company typeMotor Finance
Trading namesStellantis Financial Services; PSA Finance UK Ltd (former name); Vauxhall Finance (predecessor); FCA Automotive Services UK (predecessor); stellantisfinancialservices.co.uk
FCA Firm Ref (FRN)Not verified (FCA-authorised and regulated confirmed on company website; specific FRN not published on company disclosure page)
FCA statusAuthorised and Regulated by the Financial Conduct Authority
Companies House no.01024322
Company statusActive
Parent companyJoint venture between Stellantis N.V. and BNP Paribas Personal Finance (50/50 JV formed April 2023)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Stellantis Financial Services UK Limited

HP or PCP agreement query
Settlement figure
Vehicle repossession concern
Commission complaint
Affordability concern
Arrears
Voluntary termination rights
Complaint

Before you contact Stellantis Financial Services UK Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.
  • 7Check whether your agreement is HP, PCP, PCH or another product — your rights differ.
  • 8Request a copy of your agreement and a current statement of account.
  • 9Check whether the Financial Ombudsman Service has issued any guidance on your type of complaint.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?Is my agreement HP, PCP, PCH or another type of product?
  • ?What is my current settlement figure?
  • ?What happens if I am in arrears?
  • ?What are my voluntary termination rights under the Consumer Credit Act?
  • ?How do I make a complaint about how this finance was sold or about commission?
  • ?Who do I contact if I believe the vehicle is at risk of repossession?

Contact details

Phone0345 345 5449
EmailNot verified (online contact form only — no general customer email published)
Registered address61 London Road, Redhill, Surrey, England, RH1 1QA
Customer contact addressStellantis Financial Services UK Ltd, 61 London Road, Redhill, Surrey, RH1 1QA

Always use contact details from Stellantis Financial Services UK Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference NumberNot verified (FCA-authorised and regulated confirmed on company website; specific FRN not published on company disclosure page)
FCA statusAuthorised and Regulated by the Financial Conduct Authority
Companies House number01024322
Company statusActive
Parent companyJoint venture between Stellantis N.V. and BNP Paribas Personal Finance (50/50 JV formed April 2023)

Useful official links

What they do

Main products and services

Personal Contract Purchase (PCP); Personal Contract Hire (PCH); Conditional Sale; Hire Purchase (HP); Flex & Free finance; Subscription car insurance; 5-day free car insurance; Cosmetic repair insurance; Van finance; Fleet finance; Business finance

Trading names and group notes

Previous company names: PSA Finance UK Limited (Jan 2015–Apr 2023), PSA Wholesale Limited (Jul 1983–Jan 2015), Talbot Wholesale Limited (Dec 1980–Jul 1983), Chrysler Wholesale Limited (Sep 1971–Dec 1980). Joint venture with BNP Paribas Personal Finance. VAT registration number: 198 0871 62. Member of the Finance and Leasing Association (FLA). FCA PS26/3 redress scheme applies to agreements Apr 2007–Nov 2024 across all predecessor brands. DCA confirmed on Peugeot agreements from at least 2005. Separate number for DCA complaints: 0345 345 5449. My Account portal: myfinance-uk.stellantis.com.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.2

approx. 4,372 (as at mid-2026) reviews

Other review sources

Finance and Leasing Association (FLA) member (confirmed at fla.org.uk/members-directory/stellantis-financial-services-uk-limited/); FCA-authorised confirmed on company disclosure page; Companies House status Active (confirmed); FCA PS26/3 redress scheme in scope (April 2007–November 2024); £37 million provisioned for PS26/3 redress (Stellantis press release); Subject to significant DCA claims management activity across PSA Finance, Vauxhall Finance and FCA Automotive Services predecessor brands; MSE forum active discussion of DCA claims; VAT No. 198 0871 62; My Account portal at myfinance-uk.stellantis.com; Office hours: phone 9am–1pm and 2pm–5pm weekdays; live chat 9am–5pm weekdays; Trustpilot URL: uk.trustpilot.com/review/stellantisfinancialservices.co.uk

Overall public sentiment

Trustpilot TrustScore approximately 4.2 stars based on circa 4,372 reviews. Customer sentiment is mixed: positive reviews note ease of online account management and good service for straightforward queries; negative reviews cite poor communication on complaints, slow response times and credit reporting issues. Significant claims activity under FCA PS26/3 for DCA commissions across all predecessor brands.

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Common questions about Stellantis Financial Services UK Limited

Is Stellantis Financial Services UK Limited a motor finance provider?+
Stellantis Financial Services UK Limited is listed in the Ask Fin directory as a Motor Finance company. Always verify their FCA registration at register.fca.org.uk before entering any agreement.
How do I get a settlement figure from Stellantis Financial Services UK Limited?+
Contact Stellantis Financial Services UK Limited directly to request a settlement figure for your agreement. You can also request a full statement of account. Keep a record of any settlement figure in writing.
What should I do if I cannot afford my car finance payments?+
Contact Stellantis Financial Services UK Limited as soon as possible. Lenders are required to treat customers in financial difficulty fairly. You may also want to get free debt advice from StepChange or National Debtline before contacting the lender. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
How do I complain about Stellantis Financial Services UK Limited?+
Start by using Stellantis Financial Services UK Limited's formal complaints process. If you are not satisfied, you may be able to refer your complaint to the Financial Ombudsman Service (financial-ombudsman.org.uk). There are time limits on making FOS complaints, so do not delay.
What is voluntary termination and does it apply to my agreement?+
Voluntary termination rights under the Consumer Credit Act 1974 may allow you to return a vehicle once you have paid 50% of the total amount payable, in certain HP and PCP agreements. The exact rights depend on your agreement. Citizens Advice or National Debtline can help you understand your specific situation.
I have a complaint about commission. What should I do?+
The Financial Ombudsman Service has been handling motor finance commission complaints. Ask Fin is not a claims management company and cannot handle complaints for you. For general information, see our motor finance complaints guide at askfin.co.uk/lender-details/motor-finance-complaints.
Where can I get free support?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

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