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Lender DetailsClose Brothers Limited
Motor Finance

Close Brothers Limited

Also known as: Close Brothers Motor Finance

Close Brothers Limited is a UK merchant banking group that provides a range of financial services including motor finance, insurance premium finance, and commercial lending. Its motor finance division, Close Motor Finance, is one of the significant providers of car finance in the UK.

Close Brothers Motor Finance provides Hire Purchase agreements through a network of car dealerships. It tends to serve a wide range of customers, including those who may have non-standard credit histories. Finance is arranged at the point of sale through the dealer, who acts as a credit broker.

Close Brothers has been named as one of the companies at the centre of the FCA's review of motor finance commission arrangements. In 2023, the FCA identified concerns about discretionary commission arrangements, where dealers could influence the interest rate on finance agreements. The Supreme Court and Court of Appeal have been examining related issues. If you have or had a Close Brothers motor finance agreement, you may wish to review the FCA's published consumer information on this topic.

The wider Close Brothers group also provides other lending services, premium finance (allowing customers to spread the cost of insurance), savings products, and investment management.

If you have a Close Brothers Motor Finance agreement and need to contact them, details are available on their website at closemotorfinance.co.uk. Close Brothers Limited is authorised and regulated by the Financial Conduct Authority.

If you are finding it difficult to manage motor finance repayments, speak to Close Brothers directly. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice. Always seek free advice before paying anyone to help with a finance complaint.

Quick summary

Company typeMotor Finance
Trading namesClose Brothers Motor Finance
FCA Firm Ref (FRN)124750
FCA statusAuthorised (also PRA regulated as banking group subsidiary)
Companies House no.00195626
Company statusActive
Parent companyClose Brothers Group plc
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Close Brothers Limited

HP or PCP agreement query
Settlement figure
Vehicle repossession concern
Commission complaint
Affordability concern
Arrears
Voluntary termination rights
Complaint

Before you contact Close Brothers Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.
  • 7Check whether your agreement is HP, PCP, PCH or another product — your rights differ.
  • 8Request a copy of your agreement and a current statement of account.
  • 9Check whether the Financial Ombudsman Service has issued any guidance on your type of complaint.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?Is my agreement HP, PCP, PCH or another type of product?
  • ?What is my current settlement figure?
  • ?What happens if I am in arrears?
  • ?What are my voluntary termination rights under the Consumer Credit Act?
  • ?How do I make a complaint about how this finance was sold or about commission?
  • ?Who do I contact if I believe the vehicle is at risk of repossession?

Contact details

PhoneNot verified
EmailNot verified
Registered address10 Crown Place, London, EC2A 4FT
Customer contact addressRoman House, Roman Road, Doncaster, DN4 5EZ

Always use contact details from Close Brothers Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number124750
FCA statusAuthorised (also PRA regulated as banking group subsidiary)
Companies House number00195626
Company statusActive
Parent companyClose Brothers Group plc

Useful official links

What they do

Main products and services

Hire Purchase (HP); Personal Contract Purchase (PCP); Motor finance through dealers

Trading names and group notes

Close Brothers Limited is a subsidiary of Close Brothers Group plc, a FTSE-listed UK merchant banking group. The motor finance division operates from Doncaster. The group has faced significant DCA redress provisions.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

No review data available.

Prepare a simple monthly budget before speaking to your provider

Use Ask Fin to organise your income and outgoings before contacting your motor finance provider. Understanding your full financial picture can help you have a clearer conversation. General guidance only — not regulated financial advice.

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Common questions about Close Brothers Limited

Is Close Brothers Limited a motor finance provider?+
Close Brothers Limited is listed in the Ask Fin directory as a Motor Finance company. Always verify their FCA registration at register.fca.org.uk before entering any agreement.
How do I get a settlement figure from Close Brothers Limited?+
Contact Close Brothers Limited directly to request a settlement figure for your agreement. You can also request a full statement of account. Keep a record of any settlement figure in writing.
What should I do if I cannot afford my car finance payments?+
Contact Close Brothers Limited as soon as possible. Lenders are required to treat customers in financial difficulty fairly. You may also want to get free debt advice from StepChange or National Debtline before contacting the lender. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
How do I complain about Close Brothers Limited?+
Start by using Close Brothers Limited's formal complaints process. If you are not satisfied, you may be able to refer your complaint to the Financial Ombudsman Service (financial-ombudsman.org.uk). There are time limits on making FOS complaints, so do not delay.
What is voluntary termination and does it apply to my agreement?+
Voluntary termination rights under the Consumer Credit Act 1974 may allow you to return a vehicle once you have paid 50% of the total amount payable, in certain HP and PCP agreements. The exact rights depend on your agreement. Citizens Advice or National Debtline can help you understand your specific situation.
I have a complaint about commission. What should I do?+
The Financial Ombudsman Service has been handling motor finance commission complaints. Ask Fin is not a claims management company and cannot handle complaints for you. For general information, see our motor finance complaints guide at askfin.co.uk/lender-details/motor-finance-complaints.
Where can I get free support?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Motor Finance companies

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