Also known as: MotoNovo Finance; FirstRand Bank Ltd t/a MotoNovo Finance
MotoNovo Finance Limited is a specialist motor finance company that provides vehicle finance in the UK primarily through franchised and independent car dealerships. It is part of FirstRand Group, a South African financial services group, and has been operating in the UK motor finance market for many years.
MotoNovo provides Hire Purchase (HP) and Personal Contract Purchase (PCP) finance agreements, which are arranged through dealerships at the point of sale. Under a Hire Purchase agreement, you make fixed monthly payments and own the vehicle outright at the end of the agreement. Under PCP, you make lower monthly payments with a larger optional final payment if you want to keep the car.
MotoNovo serves a broad range of customers including those looking for mainstream car finance as well as those who may have had credit difficulties in the past. It works with a large network of dealer partners across the UK.
MotoNovo has been subject to FCA scrutiny as part of the wider review of motor finance commission arrangements and how these were disclosed to customers. If you have or had a MotoNovo motor finance agreement, you may wish to check the FCA's published consumer guidance on the car finance issue.
If you have a MotoNovo agreement and need to contact them, details are available on their website at motonovofinance.com. MotoNovo Finance Limited is authorised and regulated by the Financial Conduct Authority.
If you are struggling to meet your motor finance repayments, contact MotoNovo's customer support team. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.
Quick summary
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Always use contact details from MotoNovo Finance Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Hire Purchase (HP); Personal Contract Purchase (PCP); Motor finance through dealers
Trading names and group notes
Division of FirstRand Bank Ltd, which also owns Aldermore Bank in the UK. FirstRand announced in April 2026 plans to sell MotoNovo and exit the UK consumer finance market.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
4.0
~35,000+ reviews
Other review sources
Reviews.io: 160+ reviews
Overall public sentiment
Generally positive — customers praise fast approvals, good service, and digital processes. Some complaints about early settlement processes and customer service accessibility.
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Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
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