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Lender DetailsStartline Motor Finance Limited
Motor Finance

Startline Motor Finance Limited

Also known as: Startline Motor Finance

Startline Motor Finance is a specialist motor finance company based in Glasgow. It focuses on providing Hire Purchase finance for used vehicles to customers who sit in what the industry calls the near-prime or non-prime market — people who do not have perfect credit histories but are not at the most financially stretched end of the spectrum.

Startline works through a network of franchised and independent car dealerships rather than selling directly to consumers. Finance is arranged at the point of sale when a customer selects a vehicle at a dealership.

The company's products are Hire Purchase agreements, meaning the customer makes fixed monthly payments over the term of the agreement and owns the vehicle outright at the end. Interest rates will vary depending on the customer's credit profile and the vehicle being purchased.

Startline positions itself as a lender that takes a more considered approach to underwriting, looking beyond just credit scores to understand a customer's full financial situation before making a lending decision.

If you have a Startline Motor Finance agreement and need to contact them, details are available on their website at startlinemotorfinance.com. Their registered address is 4th Floor, 180 St Vincent Street, Glasgow, G2 5SG. Startline Motor Finance Limited is authorised and regulated by the Financial Conduct Authority.

If you are finding it difficult to keep up with your motor finance repayments, contact Startline directly as early as possible. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice. These services are free and confidential.

Quick summary

Company typeMotor Finance
Trading namesStartline Motor Finance
FCA Firm Ref (FRN)741747
FCA statusAuthorised
Companies House no.08302453
Company statusActive
Parent companyNot verified (privately held)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Startline Motor Finance Limited

HP or PCP agreement query
Settlement figure
Vehicle repossession concern
Commission complaint
Affordability concern
Arrears
Voluntary termination rights
Complaint

Before you contact Startline Motor Finance Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.
  • 7Check whether your agreement is HP, PCP, PCH or another product — your rights differ.
  • 8Request a copy of your agreement and a current statement of account.
  • 9Check whether the Financial Ombudsman Service has issued any guidance on your type of complaint.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?Is my agreement HP, PCP, PCH or another type of product?
  • ?What is my current settlement figure?
  • ?What happens if I am in arrears?
  • ?What are my voluntary termination rights under the Consumer Credit Act?
  • ?How do I make a complaint about how this finance was sold or about commission?
  • ?Who do I contact if I believe the vehicle is at risk of repossession?

Contact details

PhoneNot verified
EmailNot verified
Registered address6th Floor, 60 Gracechurch Street, London, EC3V 0HR
Customer contact addressSuite 6/1, Skypark 1, 8 Elliot Place, Glasgow, G3 8EP

Always use contact details from Startline Motor Finance Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number741747
FCA statusAuthorised
Companies House number08302453
Company statusActive
Parent companyNot verified (privately held)

Useful official links

What they do

Main products and services

Hire Purchase (HP); Personal Contract Purchase (PCP); Near-prime motor finance through dealers

Trading names and group notes

Incorporated in England (London registered office) but operationally based in Glasgow, Scotland.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.7

~13,014 reviews

Other review sources

Smart Money People: 1.27 stars from 14 reviews

Overall public sentiment

Trustpilot is very positive — customers praise professional staff and access to finance when declined elsewhere. Smart Money People shows sharply contrasting low satisfaction.

Prepare a simple monthly budget before speaking to your provider

Use Ask Fin to organise your income and outgoings before contacting your motor finance provider. Understanding your full financial picture can help you have a clearer conversation. General guidance only — not regulated financial advice.

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Common questions about Startline Motor Finance Limited

Is Startline Motor Finance Limited a motor finance provider?+
Startline Motor Finance Limited is listed in the Ask Fin directory as a Motor Finance company. Always verify their FCA registration at register.fca.org.uk before entering any agreement.
How do I get a settlement figure from Startline Motor Finance Limited?+
Contact Startline Motor Finance Limited directly to request a settlement figure for your agreement. You can also request a full statement of account. Keep a record of any settlement figure in writing.
What should I do if I cannot afford my car finance payments?+
Contact Startline Motor Finance Limited as soon as possible. Lenders are required to treat customers in financial difficulty fairly. You may also want to get free debt advice from StepChange or National Debtline before contacting the lender. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
How do I complain about Startline Motor Finance Limited?+
Start by using Startline Motor Finance Limited's formal complaints process. If you are not satisfied, you may be able to refer your complaint to the Financial Ombudsman Service (financial-ombudsman.org.uk). There are time limits on making FOS complaints, so do not delay.
What is voluntary termination and does it apply to my agreement?+
Voluntary termination rights under the Consumer Credit Act 1974 may allow you to return a vehicle once you have paid 50% of the total amount payable, in certain HP and PCP agreements. The exact rights depend on your agreement. Citizens Advice or National Debtline can help you understand your specific situation.
I have a complaint about commission. What should I do?+
The Financial Ombudsman Service has been handling motor finance commission complaints. Ask Fin is not a claims management company and cannot handle complaints for you. For general information, see our motor finance complaints guide at askfin.co.uk/lender-details/motor-finance-complaints.
Where can I get free support?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Motor Finance companies

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