Reliable Collections Limited

Reliable Collections Limited was the in-house debt collection company for N Brown Group, the catalogue and online retail group. It collected debts owed on N Brown's retail credit accounts, covering brands such as JD Williams, Simply Be, and Jacamo.

Reliable Collections has ceased operating as an active external debt collection entity. Any outstanding debts originally collected by Reliable Collections on behalf of N Brown Group brands are now likely managed directly by N Brown or by another appointed collection company.

If you have received past correspondence from Reliable Collections about a retail credit account and need to resolve an outstanding matter, contact N Brown Group directly through the relevant brand website (such as jdwilliams.co.uk) to identify who is currently managing the account.

Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice if you need help with any outstanding retail credit debt. Any debts formerly managed by Reliable Collections on behalf of N Brown Group would now be managed by N Brown directly or by another collection agency. If you hold an outstanding retail credit balance with any N Brown brand — JD Williams, Simply Be, Jacamo, or others — and are struggling to pay, contact N Brown's customer service team directly. They have a financial support team that can discuss your options. Free debt advice is also available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice if you want independent guidance on managing retail credit debt.