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Lender DetailsCabot Financial (UK) Limited
Debt Collector

Cabot Financial (UK) Limited

Also known as: Cabot Financial; Cabot Credit Management

Cabot Financial is one of the UK's largest debt purchase and debt collection businesses. It buys unpaid debts from banks, credit card companies, utilities, and other lenders, and then works to recover what is owed. When Cabot buys a debt, it becomes the legal owner and takes over responsibility for collecting it.

If you receive a letter or call from Cabot Financial, it means a debt you originally had with another company has been sold to Cabot. The original lender will no longer be managing the debt. Cabot is now the company you need to deal with regarding that account.

Cabot is required to follow FCA rules and must treat customers fairly and with respect. They should give you clear information about the debt, including which original lender it came from, the original account number, and the amount owed. You have the right to ask for a written statement of the debt and a copy of the original credit agreement.

If you believe you do not owe the debt, or if the amount seems incorrect, you can dispute it. Cabot must investigate any genuine dispute. Citizens Advice and National Debtline can help you understand how to do this.

Many people find it possible to agree a payment arrangement with Cabot or, in some cases, to negotiate a settlement figure. Free debt advice organisations can help you approach these conversations from an informed position.

Do not ignore correspondence from Cabot. Engaging is generally better than avoiding. Free and confidential debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.

Quick summary

Company typeDebt Collector
Trading namesCabot Financial; Cabot Credit Management
FCA Firm Ref (FRN)677910 (Cabot Credit Management Group Ltd); Cabot Financial (UK) Ltd: Not verified
FCA statusAuthorised
Companies House no.03757424
Company statusActive
Parent companyCabot Credit Management / Encore Capital Group (USA)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Free regulated debt advice — start here

If you are struggling with debt, arrears, or feel under pressure to pay, contact a free regulated debt advice service before taking any action. These services are confidential and free to use.

Why someone might search for Cabot Financial (UK) Limited

Received a letter, call or text
Asking for proof of debt
Who is the original creditor
Setting up a payment plan
Disputed debt
Statute-barred debt question
County court claim received
Doorstep visit concern
Getting free debt help

Before you contact Cabot Financial (UK) Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.
  • 7Ask the company to confirm the original creditor and the amount owed in writing.
  • 8Ask whether they own the debt or are collecting on behalf of someone else.
  • 9Do not make any payment if you dispute the debt without first taking free advice.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?Who was the original creditor?
  • ?Do you own the debt or are you collecting on behalf of someone else?
  • ?Can you send a full statement of account in writing?
  • ?Can you send proof of the assignment or purchase of this debt?
  • ?Can you send a copy of the original credit agreement where applicable?
  • ?Is collection activity on hold while I seek advice?
  • ?What is your formal complaints process?

Contact details

PhoneNot verified
EmailNot verified
Registered address1 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4UA

Always use contact details from Cabot Financial (UK) Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number677910 (Cabot Credit Management Group Ltd); Cabot Financial (UK) Ltd: Not verified
FCA statusAuthorised
Companies House number03757424
Company statusActive
Parent companyCabot Credit Management / Encore Capital Group (USA)

Useful official links

What they do

Main products and services

Debt purchase; Debt collection; Debt servicing

Trading names and group notes

Part of Encore Capital Group (NASDAQ: ECPG). Cabot Credit Management is the UK group holding entity. Operations based in Kings Hill, Kent.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.4

~3,262 reviews

Google

4.4

Other review sources

Reviews.io available; Indeed employer reviews

Overall public sentiment

Higher than sector average. Customers note patient, empathetic staff. Negative reviews cite disputed debt pursuits and communication issues.

Get free qualified debt advice first

Before making any payment decision or agreeing to a plan, speak to a free regulated debt adviser who can review your full situation.

Organise your budget before making any decisions

Before making any payment decisions about a debt, get free qualified debt advice from StepChange, National Debtline or Citizens Advice. Ask Fin can also help you understand your monthly income and outgoings more clearly — but is not a substitute for regulated debt advice. General guidance only.

Explore Ask Fin — £4.99/month

Related Ask Fin tools

General guidance tools only. Not regulated advice.

Common questions about Cabot Financial (UK) Limited

Why has Cabot Financial (UK) Limited contacted me?+
Cabot Financial (UK) Limited may have contacted you about a debt that is owed to them or to a company they represent. Always check the company is FCA-registered at register.fca.org.uk before taking any action. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Does Cabot Financial (UK) Limited own the debt or collect it on behalf of someone else?+
Some companies own debts outright (debt purchasers) while others collect on behalf of the original creditor (debt collectors). You are entitled to ask Cabot Financial (UK) Limited to confirm this in writing, along with the name of the original creditor.
Can I ask Cabot Financial (UK) Limited for proof of the debt?+
You may ask Cabot Financial (UK) Limited to provide a written statement of account showing the amount owed, the original creditor, and any charges or interest added. It is generally advisable to seek free debt advice before making any payment on a debt you do not recognise.
Should I ignore letters or calls from Cabot Financial (UK) Limited?+
It is generally not advisable to ignore contact from a debt collection company. Ignoring the contact does not make the debt go away and may result in further action being taken. However, do seek free advice before responding or making any payment.
Can Cabot Financial (UK) Limited take me to court?+
If a debt is owed and unpaid, a creditor or debt purchaser may apply to court for a County Court Judgement (CCJ) in England, Wales or Northern Ireland. Getting free regulated debt advice early gives you more options. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Can Cabot Financial (UK) Limited visit my home?+
Debt collectors can visit your home but cannot enter without your permission and do not have the legal powers of a bailiff. If you are concerned about a doorstep visit, contact Citizens Advice or National Debtline for guidance before the visit.
Where can I get free debt help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Source URLs used in preparing this record

Date checked

2026-06-05

Next review due

Periodic review

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