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Lender DetailsOodle Financial Services Limited
Motor Finance

Oodle Financial Services Limited

Also known as: Oodle Car Finance

Oodle Car Finance is a UK motor finance company that provides used car finance directly to consumers through an online platform and mobile app. Unlike many motor finance providers that work exclusively through car dealerships, Oodle aims to offer a more transparent digital experience.

Oodle provides Hire Purchase agreements for used cars. Customers can apply online before visiting a dealership, getting a decision in principle that gives them an idea of what they can borrow. The company works with a network of approved car dealers, and customers can also bring their own dealer.

Oodle has positioned itself as a company focused on making motor finance clearer and more accessible, with an emphasis on digital technology and straightforward communication. It has received investment from several major financial institutions.

The company typically serves customers who might not qualify for finance from the very cheapest mainstream lenders, but who do not necessarily have significant credit problems. Interest rates will depend on individual circumstances and credit history.

If you have an Oodle finance agreement and need to contact them, details are available on their website at oodlecarfinance.com. Oodle Financial Services Limited is authorised and regulated by the Financial Conduct Authority.

If you are struggling with your Oodle finance repayments, contact their customer support team. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice. These services are completely free and can help you work through your options.

Quick summary

Company typeMotor Finance
Trading namesOodle Car Finance
FCA Firm Ref (FRN)702459
FCA statusAuthorised
Companies House no.07277272
Company statusActive
Parent companyNot verified (privately held; backed by investors including Zoopla founder Alex Chesterman)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Oodle Financial Services Limited

HP or PCP agreement query
Settlement figure
Vehicle repossession concern
Commission complaint
Affordability concern
Arrears
Voluntary termination rights
Complaint

Before you contact Oodle Financial Services Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.
  • 7Check whether your agreement is HP, PCP, PCH or another product — your rights differ.
  • 8Request a copy of your agreement and a current statement of account.
  • 9Check whether the Financial Ombudsman Service has issued any guidance on your type of complaint.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?Is my agreement HP, PCP, PCH or another type of product?
  • ?What is my current settlement figure?
  • ?What happens if I am in arrears?
  • ?What are my voluntary termination rights under the Consumer Credit Act?
  • ?How do I make a complaint about how this finance was sold or about commission?
  • ?Who do I contact if I believe the vehicle is at risk of repossession?

Contact details

PhoneNot verified
EmailNot verified
Registered address2 New Bailey, 6 Stanley Street, Salford, Greater Manchester, M3 5GS
Customer contact addressFloor 19, City Tower, New York Street, Manchester, M1 4BT

Always use contact details from Oodle Financial Services Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number702459
FCA statusAuthorised
Companies House number07277272
Company statusActive
Parent companyNot verified (privately held; backed by investors including Zoopla founder Alex Chesterman)

Useful official links

What they do

Main products and services

Hire Purchase (HP); Personal Contract Purchase (PCP); Used car finance direct to consumer

Trading names and group notes

Privately held fintech. Alex Chesterman (founder of Zoopla and Cazoo) is among notable investors.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

5.0 (on Trustpilot); contrast: 1.97 on Smart Money People

~19,778 reviews

Other review sources

Smart Money People: 1.97 stars from 38 reviews

Overall public sentiment

Trustpilot shows high satisfaction (fast approvals, simple process). Smart Money People shows very low satisfaction (complaints about disputes, mis-selling, exit fees). Significant platform discrepancy.

Prepare a simple monthly budget before speaking to your provider

Use Ask Fin to organise your income and outgoings before contacting your motor finance provider. Understanding your full financial picture can help you have a clearer conversation. General guidance only — not regulated financial advice.

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Common questions about Oodle Financial Services Limited

Is Oodle Financial Services Limited a motor finance provider?+
Oodle Financial Services Limited is listed in the Ask Fin directory as a Motor Finance company. Always verify their FCA registration at register.fca.org.uk before entering any agreement.
How do I get a settlement figure from Oodle Financial Services Limited?+
Contact Oodle Financial Services Limited directly to request a settlement figure for your agreement. You can also request a full statement of account. Keep a record of any settlement figure in writing.
What should I do if I cannot afford my car finance payments?+
Contact Oodle Financial Services Limited as soon as possible. Lenders are required to treat customers in financial difficulty fairly. You may also want to get free debt advice from StepChange or National Debtline before contacting the lender. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
How do I complain about Oodle Financial Services Limited?+
Start by using Oodle Financial Services Limited's formal complaints process. If you are not satisfied, you may be able to refer your complaint to the Financial Ombudsman Service (financial-ombudsman.org.uk). There are time limits on making FOS complaints, so do not delay.
What is voluntary termination and does it apply to my agreement?+
Voluntary termination rights under the Consumer Credit Act 1974 may allow you to return a vehicle once you have paid 50% of the total amount payable, in certain HP and PCP agreements. The exact rights depend on your agreement. Citizens Advice or National Debtline can help you understand your specific situation.
I have a complaint about commission. What should I do?+
The Financial Ombudsman Service has been handling motor finance commission complaints. Ask Fin is not a claims management company and cannot handle complaints for you. For general information, see our motor finance complaints guide at askfin.co.uk/lender-details/motor-finance-complaints.
Where can I get free support?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Motor Finance companies

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