Also known as: Mercedes-Benz Financial Services; Mercedes-Benz Finance; MBFS UK
Mercedes-Benz Financial Services UK Limited is the captive finance arm of Mercedes-Benz in the United Kingdom, providing automotive finance and leasing solutions for Mercedes-Benz passenger cars and Mercedes-Benz Vans. Incorporated 21 February 1990 (formerly Mercedes-Benz Finance Limited, then DaimlerChrysler Financial Services (Debis) Limited, DaimlerChrysler Services UK Limited, DaimlerChrysler Financial Services UK Limited). Operates the Mercedes-Benz Finance Portal within the Mercedes-Benz App for 24/7 account management. Subject to FCA DCA motor finance investigation and PS26/3 redress scheme. Separate commissions complaints phone line: 0333 222 0514.
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Personal Contract Purchase (PCP); Hire Purchase (HP); Personal Contract Hire (PCH); Business contract hire; Fleet finance; GAP insurance; Excess mileage programmes; Mercedes-Benz Finance Portal (online account management)
Trading names and group notes
Previous company names: DaimlerChrysler Financial Services UK Limited (2006–2008), DaimlerChrysler Services UK Limited (2001–2006), DaimlerChrysler Financial Services (Debis) Limited (2000–2001), Mercedes-Benz Finance Limited (1990–2000). Global parent is Mercedes-Benz Group AG (formerly Daimler AG), headquartered in Stuttgart, Germany. FCA Public Notice of Undertaking issued (see fca.org.uk). Member of the Finance and Leasing Association (FLA). Commission-related queries: MBFS-Commissions@mercedes-benz.com.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
4.0
approx. 4,009 (as at mid-2026) reviews
Other review and social proof
FCA FRN 723769 confirmed on company website; Companies House status Active (confirmed); FCA Public Notice of Undertaking published (fca.org.uk/publication/undertakings/mercedes-benz-financial-services-uk-limited.pdf); Finance and Leasing Association (FLA) member (confirmed); Mercedes-Benz AG LinkedIn followers: approx. 1.6 million (global brand page); Excess mileage refund programme available; Subject to FCA PS26/3 motor finance redress scheme; DCA commissions complaints handling email and phone line published; VAT registered; Company Trustpilot profile URL: trustpilot.com/review/mercedes-benz.co.uk/passengercars/finance.html; Mercedes-Benz Vans customers directed to separate contact
Overall public sentiment
4-star Trustpilot rating based on approximately 4,009 reviews. Positive themes include straightforward process, competitive rates and professional staff. Negative feedback references high interest on PCP, negative equity concerns, and delays in finance approval. Subject to active DCA claims management activity.
Source URLs
Date checked
2026-06-05
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