Also known as: iQor Recovery Services; iQor; Akinika Debt Recovery (rebranded successor)
iQor Recovery Services Limited was a UK debt collection company. The business has since been rebranded to Akinika Debt Recovery. If you received correspondence from iQor Recovery Services in the past, any current collection activity would be under the Akinika brand.
Akinika provides debt collection services to financial services companies and other creditors. If you are currently receiving contact about a debt from Akinika or if you received past letters from iQor, the relevant contact details are available at akinika.co.uk.
Debt collection companies like Akinika must follow FCA rules on fair treatment and clear communication. If you have a debt being managed by Akinika, you have the right to ask for full written details of what you owe and why. If you believe the debt is incorrect, raise this in writing.
Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice if you need help dealing with any debt collector. Akinika provides doorstep and remote collection services for a range of client organisations. If a field agent visits your home, remember that they do not have the same legal powers as enforcement agents or bailiffs. You do not have to let them in and you do not have to discuss the debt on the doorstep. You can ask them to correspond with you in writing only. If you believe the debt is incorrect or that the field agent behaved inappropriately, you can complain directly to Akinika or, if unresolved, to the Financial Conduct Authority. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice.
Quick summary
Always verify this information directly with the company, the FCA Register and Companies House before relying on it.
Free regulated debt advice — start here
If you are struggling with debt, arrears, or feel under pressure to pay, contact a free regulated debt advice service before taking any action. These services are confidential and free to use.
These are general questions that may be relevant to your situation. They are not personalised advice.
Always use contact details from iQor Recovery Services Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Consumer debt collection; Business debt collection; Outsourced collections
Trading names and group notes
Rebranded from iQor Recovery Services to Akinika Debt Recovery. Separate entity iQor Services Limited (03938010) also registered. Capita acquired iQor in a £40m deal (Insider Media reference) — further corporate history not fully verified.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
No review data available.
Overall public sentiment
No Trustpilot data confirmed. Companies House shows Akinika Debt Recovery Limited as NonActive, creating uncertainty about current trading status. Further verification recommended via FCA register and Companies House direct search.
Get free qualified debt advice first
Before making any payment decision or agreeing to a plan, speak to a free regulated debt adviser who can review your full situation.
Organise your budget before making any decisions
Before making any payment decisions about a debt, get free qualified debt advice from StepChange, National Debtline or Citizens Advice. Ask Fin can also help you understand your monthly income and outgoings more clearly — but is not a substitute for regulated debt advice. General guidance only.
Explore Ask Fin — £4.99/monthGeneral guidance tools only. Not regulated advice.
Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.
Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
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