Also known as: EOS Solutions UK
EOS Solutions UK Plc is the British subsidiary of EOS Group, one of Europe's largest debt management and receivables companies, headquartered in Hamburg, Germany. The company purchases non-performing loan portfolios from banks, credit card issuers, utilities and other creditors at a discount, then manages collections from consumers. It also provides fiduciary debt collection services on behalf of third-party creditors. EOS Solutions UK Plc is FCA-authorised under FRN 631186 and is a member of the Credit Services Association, adhering to their code of practice. The registered company at Companies House (01070670) was previously named Logic Group PLC — a technology company — reflecting a change of business and ownership after acquisition.
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Debt purchase (buying portfolios of non-performing loans from banks, utilities, credit card companies); debt collection (fiduciary collection on behalf of creditors); international debt recovery; professional arrears management; recovery services; business process outsourcing
Trading names and group notes
EOS Group parent is headquartered in Hamburg, Germany and is majority-owned by Otto Group. EOS Group operates in 26 countries. EOS Solutions UK Plc (01070670) was previously Logic Group PLC (a UK-listed technology company until 2006). The current EOS debt business has operated from Warrington. A separate trading address is noted at 2 Birchwood Office Park, Crab Lane, Warrington, WA2 0XS on some debt advisory sources.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
Not verified (EOS UK-specific Trustpilot profile shows very limited UK reviews; German EOS profile has approximately 450 reviews with predominantly negative sentiment)
Not verified (UK-specific profile unclear) reviews
Other review and social proof
Smart Money People debt collection profile active. Resolver.co.uk complaints profile active. IVA-advice.co and debt advisory sites carry detailed consumer-facing information.
Overall public sentiment
Predominantly negative in consumer-facing reviews. Common complaints include: failure to respond to GDPR data requests, sending threatening letters, difficulty obtaining written evidence of debt ownership, long delays in complaint responses (up to 4 months), and aggressive contact practices. Some consumers report distress and mental health impacts. EOS's business model as a debt purchaser means consumers often did not choose to deal with them. Regulatory compliance profile: FCA-authorised and CSA member, but consumer sentiment is strongly negative, consistent with the debt collection sector generally.
Source URLs
Date checked
2026-06-05
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