Also known as: BCW Group; Buchanan Clark & Wells; BCW
Buchanan Clark and Wells Limited was a UK debt collection company that operated in the consumer and commercial debt collection market. The brand is understood to have been discontinued, and the company or its operations may have been absorbed into another group.
If you received correspondence from Buchanan Clark and Wells in the past about a debt, the current management of that debt would depend on who instructed them. The debt may now be managed directly by the original creditor, a debt purchaser, or another collection agency.
If you are currently being contacted about a debt that was previously associated with Buchanan Clark and Wells, ask in writing for the identity of the current debt owner and their contact details.
Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice if you need help understanding your position on any debt associated with this company. If you have received recent or unexpected contact about a debt that references Buchanan Clark and Wells, ask the company contacting you for full details of who they are and who currently owns the debt. You have the right to this information. If you are unsure whether a contact is genuine, you can check the FCA Register at register.fca.org.uk before engaging. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice if you need help establishing the current status of any historical debt.
Quick summary
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Main products and services
Consumer and commercial debt collection (historical); Credit management services (historical)
Trading names and group notes
Acquired by and absorbed into Arvato Financial Solutions in 2013. BCW brand discontinued. Arvato is part of Bertelsmann group, not Arrow Global.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
No review data available.
Overall public sentiment
Brand dissolved and discontinued; absorbed by Arvato.
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Before making any payment decision or agreeing to a plan, speak to a free regulated debt adviser who can review your full situation.
Organise your budget before making any decisions
Before making any payment decisions about a debt, get free qualified debt advice from StepChange, National Debtline or Citizens Advice. Ask Fin can also help you understand your monthly income and outgoings more clearly — but is not a substitute for regulated debt advice. General guidance only.
Explore Ask Fin — £4.99/monthGeneral guidance tools only. Not regulated advice.
Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.
Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
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