Lender DetailsBuchanan Clark and Wells Limited
Debt Collector

Buchanan Clark and Wells Limited

Also known as: BCW Group; Buchanan Clark & Wells; BCW

Buchanan Clark and Wells Limited (SC223606) was a Glasgow-based debt collection agency established in 1983. In 2013 it was acquired by Arvato Financial Solutions (a Bertelsmann company), not Arrow Global as sometimes reported. The BCW brand was subsequently shut down and all remaining cases transferred to Arvato Financial Solutions, which continues to operate from the former BCW headquarters in Glasgow.

General guidance only. Information on this page is for general reference and should be verified with the company directly, via the FCA Register, or Companies House before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Been contacted by this company about a debt?

If a debt collector has contacted you, it is worth knowing your rights and where to get free regulated advice before responding or making any payment.

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, checking possible benefit areas, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — £4.99/month

Contact details

WebsiteNot verified
PhoneNot verified
EmailNot verified
Registered addressBCW House, 24 George Square, Glasgow (historical)
Customer contact addressNow Arvato Financial Solutions — see Arvato

Regulatory and company information

FCA Firm Reference NumberNot verified
FCA statusCancelled / Dissolved
Companies House numberSC223606
Company statusDissolved / Brand discontinued (acquired by Arvato Financial Solutions in 2013; BCW brand shut down)
Parent companyArvato Financial Solutions (acquired BCW Group in 2013; Arvato is a Bertelsmann subsidiary — not Arrow Global)

What they do

Main products and services

Consumer and commercial debt collection (historical); Credit management services (historical)

Trading names and group notes

Acquired by and absorbed into Arvato Financial Solutions in 2013. BCW brand discontinued. Arvato is part of Bertelsmann group, not Arrow Global.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

No review data available.

Overall public sentiment

Brand dissolved and discontinued; absorbed by Arvato.

Sources and checks

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings, checking possible benefit areas and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

£4.99/month. Cancel anytime.

Other Debt Collector companies