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Lender DetailsAkinika Debt Recovery Limited
Debt Collector

Akinika Debt Recovery Limited

Also known as: Akinika; iQor Recovery Services (former name)

Akinika Debt Recovery Limited was a UK debt collection company that provided collection services to businesses across various sectors. The company has entered dissolution or liquidation and is no longer operating as an active business.

If you previously received correspondence from Akinika about a debt and need to resolve that debt, the debt itself will be owned by the creditor who instructed Akinika, or by a debt purchaser. Any ongoing collection activity on a debt previously handled by Akinika would now be managed by the current debt owner or another collection agent.

If you are still receiving contact about a debt that was managed by Akinika, check the correspondence carefully to identify who currently owns or is managing the debt. You have the right to ask this in writing.

Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice if you need help understanding your position on any debt previously handled by Akinika. If you believe a debt previously associated with Akinika Debt Recovery is being incorrectly pursued or that you have already paid it, gather any evidence you have — bank statements, payment receipts, or previous correspondence — and contact the company now pursuing the debt with this evidence in writing. You are not required to pay a debt without first seeing clear written confirmation that it is yours and that the amount is correct. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice if you need help dealing with any collector or tracing who currently manages a historical debt.

Quick summary

Company typeDebt Collector
Trading namesAkinika; iQor Recovery Services (former name)
FCA Firm Ref (FRN)Not verified
FCA statusCancelled / Non-active
Companies House no.01242485
Company statusNon-active / In Voluntary Liquidation (winding up commenced 23 April 2024; liquidators Richard Barker and Samantha Keen of Ernst & Young LLP appointed)
Parent companyCapita plc (former parent; Capita subsidiary prior to wind-down)
Official websiteNot verified
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Free regulated debt advice — start here

If you are struggling with debt, arrears, or feel under pressure to pay, contact a free regulated debt advice service before taking any action. These services are confidential and free to use.

Why someone might search for Akinika Debt Recovery Limited

Received a letter, call or text
Asking for proof of debt
Who is the original creditor
Setting up a payment plan
Disputed debt
Statute-barred debt question
County court claim received
Doorstep visit concern
Getting free debt help

Before you contact Akinika Debt Recovery Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.
  • 7Ask the company to confirm the original creditor and the amount owed in writing.
  • 8Ask whether they own the debt or are collecting on behalf of someone else.
  • 9Do not make any payment if you dispute the debt without first taking free advice.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?Who was the original creditor?
  • ?Do you own the debt or are you collecting on behalf of someone else?
  • ?Can you send a full statement of account in writing?
  • ?Can you send proof of the assignment or purchase of this debt?
  • ?Can you send a copy of the original credit agreement where applicable?
  • ?Is collection activity on hold while I seek advice?
  • ?What is your formal complaints process?

Contact details

WebsiteNot verified
PhoneNot verified
EmailNot verified
Registered address1 More London Place, London, Southwark, SE1 2AF (registered; formerly a Capita subsidiary)

Regulatory and company information

FCA Firm Reference NumberNot verified
FCA statusCancelled / Non-active
Companies House number01242485
Company statusNon-active / In Voluntary Liquidation (winding up commenced 23 April 2024; liquidators Richard Barker and Samantha Keen of Ernst & Young LLP appointed)
Parent companyCapita plc (former parent; Capita subsidiary prior to wind-down)

Useful official links

What they do

Main products and services

Consumer debt collection (historical); Third-party debt recovery services (historical)

Trading names and group notes

Formerly part of Capita Group. Previously traded as iQor Recovery Services before rebranding to Akinika.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

No review data available.

Overall public sentiment

Entity in liquidation as of April 2024; no longer trading.

Get free qualified debt advice first

Before making any payment decision or agreeing to a plan, speak to a free regulated debt adviser who can review your full situation.

Organise your budget before making any decisions

Before making any payment decisions about a debt, get free qualified debt advice from StepChange, National Debtline or Citizens Advice. Ask Fin can also help you understand your monthly income and outgoings more clearly — but is not a substitute for regulated debt advice. General guidance only.

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General guidance tools only. Not regulated advice.

Common questions about Akinika Debt Recovery Limited

Why has Akinika Debt Recovery Limited contacted me?+
Akinika Debt Recovery Limited may have contacted you about a debt that is owed to them or to a company they represent. Always check the company is FCA-registered at register.fca.org.uk before taking any action. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Does Akinika Debt Recovery Limited own the debt or collect it on behalf of someone else?+
Some companies own debts outright (debt purchasers) while others collect on behalf of the original creditor (debt collectors). You are entitled to ask Akinika Debt Recovery Limited to confirm this in writing, along with the name of the original creditor.
Can I ask Akinika Debt Recovery Limited for proof of the debt?+
You may ask Akinika Debt Recovery Limited to provide a written statement of account showing the amount owed, the original creditor, and any charges or interest added. It is generally advisable to seek free debt advice before making any payment on a debt you do not recognise.
Should I ignore letters or calls from Akinika Debt Recovery Limited?+
It is generally not advisable to ignore contact from a debt collection company. Ignoring the contact does not make the debt go away and may result in further action being taken. However, do seek free advice before responding or making any payment.
Can Akinika Debt Recovery Limited take me to court?+
If a debt is owed and unpaid, a creditor or debt purchaser may apply to court for a County Court Judgement (CCJ) in England, Wales or Northern Ireland. Getting free regulated debt advice early gives you more options. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Can Akinika Debt Recovery Limited visit my home?+
Debt collectors can visit your home but cannot enter without your permission and do not have the legal powers of a bailiff. If you are concerned about a doorstep visit, contact Citizens Advice or National Debtline for guidance before the visit.
Where can I get free debt help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Debt Collector companies

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