Advantis Credit Limited

Advantis Credit Limited is a UK debt collection agency that provides collection services to businesses including financial institutions, utilities, and telecommunications companies. It acts as an agent collecting on behalf of the companies that own the debts rather than purchasing debts directly.

If you receive letters or calls from Advantis, a company you have an unpaid balance with has asked Advantis to contact you. The correspondence should tell you who the original creditor is. If it is not clear, ask for this information in writing.

Advantis is regulated by the Financial Conduct Authority and must follow FCA consumer credit rules. This includes treating customers fairly, communicating clearly, providing accurate information, and directing customers to free debt advice services.

You have the right to ask for written confirmation of the debt details including the original account reference and a statement of the amount owed. If you believe the debt is incorrect or that you do not owe it, put this in writing. Advantis must investigate and refer genuine disputes back to the company they represent.

If the debt is old it may be statute barred, meaning it can no longer be enforced in court. Citizens Advice can help you check this. Always seek free advice before deciding what to do about a debt.

If you owe the debt but cannot pay in full, contact Advantis to discuss an affordable payment plan. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice. You should never pay for debt advice when free regulated services are available.