Also known as: Ulster Bank
Ulster Bank Limited is the legal entity behind Ulster Bank, which was a major retail bank in the Republic of Ireland and Northern Ireland. Ulster Bank was part of NatWest Group (previously Royal Bank of Scotland Group).
Ulster Bank has been winding down its operations in the Republic of Ireland. In Northern Ireland, the business was transferred to Danske Bank. If you held an account with Ulster Bank in Northern Ireland, it has now been moved to Danske Bank and you should have received communications about this.
If you previously held a mortgage, loan, or other debt product with Ulster Bank and are in the wind-down process, you may continue to receive statements or communications from Ulster Bank Limited or its successors. Read any communications carefully to understand who now manages your account.
If you are a personal customer in Northern Ireland who is now banking with Danske Bank following the Ulster Bank transfer, your contact details will be with Danske Bank. Their website is danskebank.co.uk.
For any lingering Ulster Bank debts or accounts that have not yet transferred, contact details should be on any correspondence you have received. Ulster Bank Limited is part of NatWest Group and is regulated by the Financial Conduct Authority.
If you are finding it difficult to manage repayments on a mortgage, loan, or other product that was with Ulster Bank, free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice. These services are free and confidential.
Quick summary
Always verify this information directly with the company, the FCA Register and Companies House before relying on it.
These are general questions that may be relevant to your situation. They are not personalised advice.
Always use contact details from Ulster Bank Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Retail and business banking in Northern Ireland (winding down). Ulster Bank is now a business name of National Westminster Bank Plc.
Trading names and group notes
Ulster Bank Ltd (Companies House R0000733) is distinct from Ulster Bank Ireland Designated Activity Company (Companies House NF002103). Both are NatWest Group subsidiaries. Ulster Bank in Northern Ireland operates as a business name of National Westminster Bank Plc (registered in England and Wales, No. 00929027).Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
1.5
Approx. 252 (ulsterbank.co.uk page) reviews
Other review sources
Trustpilot ulsterbank.co.uk: 1.5/5 — 86% one-star reviews reported in one snapshot; Trustpilot ulsterbank.ie (Irish entity): 326 reviews separately; Significant negative sentiment driven by branch closures and wind-down; BusinessFinancing.co.uk 2026 review notes ongoing closures; Multiple branch closure announcements in Northern Ireland
Overall public sentiment
Ulster Bank has very poor public sentiment on Trustpilot (1.5/5), overwhelmingly driven by customer dissatisfaction with the wind-down process, branch closures, and poor communication. The entity is in final stages of wind-down as of 2026 and no longer functions as a full retail bank.
Review sources
Want to feel clearer before you contact a lender?
Use Ask Fin to organise your budget, spot money leaks and understand your options before you contact a provider. General guidance only — not regulated financial advice.
Start with Ask Fin — £4.99/monthGeneral guidance only. Not regulated financial advice.
General guidance tools only. Not regulated advice.
Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.
Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
Spot an error on this page?
If you notice a wrong phone number, outdated FCA status, changed name or broken link, you can report it. We aim to verify and update the record as soon as possible.
Report an issue with this page →