Also known as: Duologi
Specialist Lending Limited is a UK consumer finance company that trades as Duologi. It provides point-of-sale retail finance products through a network of partner retailers, allowing customers to spread the cost of purchases over time.
Duologi works with retailers in sectors including healthcare, dental care, home improvements, and consumer goods. Its products are arranged at the retailer's premises or online at the point of purchase. Options typically include interest-free credit for shorter terms and interest-bearing loans for longer periods. Always check the full cost of any finance agreement before signing.
If you have a Duologi finance agreement and need to contact them, details are available on their website at duologi.com. Specialist Lending Limited is authorised and regulated by the Financial Conduct Authority.
If you are struggling with repayments on a Duologi agreement, contact their customer service team. Free debt advice is available from StepChange on 0800 138 1111, National Debtline on 0808 808 4000, or Citizens Advice at no cost. Duologi works with retailers to provide credit options that can make larger purchases more accessible, spreading the cost over a manageable period. This can be useful for customers who need a product immediately but prefer not to pay the full amount upfront. As with all credit, it is important to make sure you can comfortably afford the repayments for the full term before signing any agreement. Always check the total cost of credit, including any interest, before committing. If you change your mind after signing, check your cancellation rights with the retailer and Duologi directly. Your statutory rights as a consumer are not affected by any finance agreement.
Quick summary
Always verify this information directly with the company, the FCA Register and Companies House before relying on it.
These are general questions that may be relevant to your situation. They are not personalised advice.
Always use contact details from Specialist Lending Ltd’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Retail point-of-sale finance; merchant-facing instalment finance platform; consumer loans for IVF treatment, mobility scooters, furniture, online learning/training courses
Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
2.4
Approx. 1,842 reviews
Other review sources
Below-average Trustpilot score for retail finance sector; complaints centre on unexpected payment cessations, accounts passed to debt collectors without prior notice, adverse credit reporting, poor communications
Overall public sentiment
Negative — Trustpilot rating of 2.4 stars reflects significant customer dissatisfaction. Recurring complaints about payment systems stopping, lack of communication, accounts sent to collections without notice, and inaccurate credit file reporting. Some positive reviews for the application process itself.
Review sources
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Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
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