Shawbrook Bank Limited

Also known as: Shawbrook; Shawbrook Bank

Shawbrook is a specialist UK bank serving SMEs, professional property investors and personal savers. It has a £10.5bn loan book and £10.9bn in customer savings. It operates digitally with no branch network. Listed on the LSE in October 2025 after years of private equity ownership.

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Contact details

Websitehttps://www.shawbrook.co.uk

PhoneNot verified (varies by product; see shawbrook.co.uk/contact-us/)

EmailNot verified (secure messaging via online portal)

Registered addressLutea House, Warley Hill Business Park, The Drive, Great Warley, Brentwood, Essex, CM13 3BE

Customer contact addressThe Savings Team, Shawbrook Bank, Sunderland, SR43 4AG (savings); see website for lending contacts

Visit Shawbrook Bank Limited website ↗

Regulatory and company information

FCA Firm Reference Number204574

FCA statusAuthorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204574).

Companies House number00388466

Company statusActive. IPO on London Stock Exchange completed October 2025, valuing Shawbrook Group at approximately £2bn. Now publicly listed.

Parent companyShawbrook Group plc (publicly listed on LSE since October 2025); previously owned by BC Partners and Pollen Street Capital

Check FCA Register ↗Check Companies House ↗

What they do

Main products and services

Business savings accounts; Personal savings accounts; SME business loans; Asset finance; Property finance (buy-to-let, bridging, development finance, commercial mortgages); Personal loans

Trading names and group notes

Shawbrook Group plc is the holding company. Shawbrook Bank Limited is the regulated banking subsidiary. BC Partners and Pollen Street Capital were the former private equity owners.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.6

Approximately 20,245 (as of April 2026) reviews

Other review and social proof

Rated on Smart Money People and Fairer Finance. Generally highly regarded for savings rates and customer service.

Overall public sentiment

Positive. Customers praise competitive interest rates, helpful staff and easy-to-use website. Some complaints about ISA transfer delays and rate reductions on existing accounts.

Review sources

https://www.trustpilot.com/review/www.shawbrook.co.uk https://smartmoneypeople.com/shawbrook-reviews/products https://www.fairerfinance.com/ratings/brands/shawbrook-bank

Sources and checks

Source URLs

https://find-and-update.company-information.service.gov.uk/company/00388466 https://register.fca.org.uk/s/firm?id=001b000000MfJGjAAN https://www.shawbrook.co.uk/https://www.bcpartners.com/news/shawbrook-group-the-high-growth-uk-digital-banking-and-specialist-lending-platform-goes-public-on-the-london-stock-exchange/

Date checked

2026-06-05

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