Also known as: Shawbrook; Shawbrook Bank
Shawbrook Bank Limited is a UK specialist bank that focuses on lending to small and medium-sized businesses and property investors, alongside offering savings accounts to personal customers. It does not operate as a high street bank and does not have physical branches.
Business lending products include asset finance, invoice finance, commercial mortgages, and bridging loans. Shawbrook also provides residential and buy-to-let mortgages for property investors, including those with more complex lending needs.
For personal customers, Shawbrook offers savings accounts with competitive interest rates. These can be opened online and do not require branch visits.
Shawbrook Bank is not a mainstream personal lender for personal loans or credit cards. If you have received correspondence from Shawbrook relating to a business loan or property finance, this will relate to a specific commercial or property product.
If you have an account or product with Shawbrook and need to contact them, details are available on their website at shawbrook.co.uk. Shawbrook Bank Limited is authorised by the Prudential Regulation Authority and regulated by both the PRA and the Financial Conduct Authority. Eligible deposits are protected up to £85,000 under the FSCS.
Free business debt advice is available from Business Debtline on 0800 197 6026. Personal debt advice is available from StepChange and National Debtline.
Quick summary
Always verify this information directly with the company, the FCA Register and Companies House before relying on it.
These are general questions that may be relevant to your situation. They are not personalised advice.
Always use contact details from Shawbrook Bank Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Business savings accounts; Personal savings accounts; SME business loans; Asset finance; Property finance (buy-to-let, bridging, development finance, commercial mortgages); Personal loans
Trading names and group notes
Shawbrook Group plc is the holding company. Shawbrook Bank Limited is the regulated banking subsidiary. BC Partners and Pollen Street Capital were the former private equity owners.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
4.6
Approximately 20,245 (as of April 2026) reviews
Other review sources
Rated on Smart Money People and Fairer Finance. Generally highly regarded for savings rates and customer service.
Overall public sentiment
Positive. Customers praise competitive interest rates, helpful staff and easy-to-use website. Some complaints about ISA transfer delays and rate reductions on existing accounts.
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Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
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