Revolut Ltd

Revolut Ltd is a UK-based fintech company that offers a range of financial services through a smartphone app. It started as a travel money and currency exchange service and has since expanded into banking, savings, trading, and insurance.

Revolut was granted a UK banking licence in 2024, becoming a full bank regulated by the Prudential Regulation Authority. Before this, it operated as an e-money institution. The transition to a full banking licence means that eligible customer deposits are now protected up to £85,000 under the Financial Services Compensation Scheme, which was not the case under the previous e-money structure.

Products include current accounts, debit cards, savings accounts, personal loans, currency exchange, stock trading, and cryptocurrency trading. There are several account tiers from a free standard account to premium paid subscriptions with additional features such as travel insurance and higher exchange rate limits.

Revolut has tens of millions of customers worldwide and is one of the most valuable fintech companies in Europe. Its app is highly rated. However, it has also received significant media attention over the years regarding customer service, account freezing practices, and regulatory matters. If your account is restricted or frozen, the process for resolution is primarily through the in-app support chat.

If you have a Revolut account and need to contact them, support is available through the app. Their registered address is 7 Westferry Circus, Canary Wharf, London, E14 4HD. Revolut Ltd is authorised by the Prudential Regulation Authority and regulated by both the PRA and the FCA as a bank.