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Lender DetailsNorton Finance and Mortgages Limited
Mortgage

Norton Finance and Mortgages Limited

Also known as: Norton Finance; Norton Finance Group

Norton Finance and Mortgages Limited is a UK credit broker specialising in secured loans (also called homeowner loans or second charge mortgages) and mortgage products. It finds and arranges loans for customers by introducing them to lenders rather than lending money directly itself.

Norton Finance focuses on secured loans for homeowners who want to borrow larger sums than unsecured personal loans allow, or who need a longer repayment period. Second charge mortgages are secured against your home in addition to your main mortgage. This means your home could be at risk if you fail to keep up with repayments.

Because Norton Finance is a broker, it earns commission from lenders when it arranges loans. It has a legal duty to tell you about any fee or commission it receives. Always check what fees the broker charges and what commission it receives from lenders before proceeding.

Getting independent financial advice before taking out a secured loan is strongly recommended. Compare the total cost of any secured loan carefully against other options including unsecured borrowing or remortgaging.

If you have used Norton Finance to arrange a loan and need to contact them, details are available on their website at nortonfinance.co.uk. Norton Finance and Mortgages Limited is authorised and regulated by the Financial Conduct Authority as a credit broker.

Free debt advice is available from StepChange on 0800 138 1111 or National Debtline on 0808 808 4000 if you are struggling with a secured loan.

Quick summary

Company typeMortgage
Trading namesNorton Finance; Norton Finance Group
FCA Firm Ref (FRN)589554
FCA statusAuthorised
Companies House no.05995692
Company statusActive (incorporated 13 November 2006)
Parent companyNot verified
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Norton Finance and Mortgages Limited

Mortgage repayment query
Arrears concern
Payment holiday
Remortgage question
Repossession risk
Complaint

Before you contact Norton Finance and Mortgages Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What is my current outstanding balance?
  • ?What are my options if I cannot afford my payments?
  • ?Is a payment holiday available?
  • ?What happens if I fall into arrears?
  • ?How do I make a formal complaint?
  • ?Who regulates your mortgage activities?

Contact details

Phone01709 518518
EmailNot verified
Registered addressSouth Grove House, South Grove, Rotherham, England, S60 2AF
Customer contact addressPortland House, Mansfield Road, Rotherham, S60 2DR

Always use contact details from Norton Finance and Mortgages Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number589554
FCA statusAuthorised
Companies House number05995692
Company statusActive (incorporated 13 November 2006)
Parent companyNot verified

Useful official links

What they do

Main products and services

Secured loans; Homeowner loans (second charge mortgages); Remortgages; Personal loans; Loan brokerage

Trading names and group notes

Part of the Norton Finance group alongside Norton Home Loans Limited and Norton Broker Services. The FCA has issued a clone firm warning against 'Norton Finance Group Limited' (07242823) which should not be confused with the legitimate FCA-authorised entity (05995692).

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.4

~200+ reviews

Other review sources

Feefo Platinum Trusted Service Award winner; 4.5 stars from 212 customers per Trustguide (August 2025)

Overall public sentiment

Generally positive reviews praising professional service and communications. Some negative reviews citing fees and aggressive marketing. Overall rating approximately 4.4/5 on Trustpilot.

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Common questions about Norton Finance and Mortgages Limited

Is Norton Finance and Mortgages Limited FCA authorised?+
Check the FCA Register at register.fca.org.uk using the FCA Firm Reference Number (FRN) listed on this page. Always verify directly from official sources.
How do I contact Norton Finance and Mortgages Limited?+
Contact details are listed on this page where verified. Always use contact details from the company's official website or the FCA Register rather than details found in unexpected letters or texts.
How do I make a complaint to Norton Finance and Mortgages Limited?+
Start with the company's formal complaints process. If unresolved, the Financial Ombudsman Service (financial-ombudsman.org.uk) may be able to help, depending on the type of complaint.
What should I do if I cannot afford repayments?+
Contact the company as soon as possible. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Where can I get free help?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Mortgage companies

Spot an error on this page?

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