Also known as: Royal Bank of Scotland (NBS — NatWest Branded Services); NatWest Markets
NatWest Markets plc is the investment banking and financial markets division of NatWest Group. It is a separate legal entity from National Westminster Bank plc, which handles retail and personal banking for ordinary customers.
NatWest Markets does not provide products or services to personal or retail customers. Its clients are typically large businesses, financial institutions, governments, and institutional investors. The business focuses on areas such as foreign exchange, fixed income, interest rate products, and capital markets activity.
If you are a personal customer with an account, loan, credit card, or mortgage and you have been contacted by NatWest, the relevant entity is National Westminster Bank plc, not NatWest Markets plc. The contact details for personal banking customers are available on natwest.com.
If you have received a letter or communication referencing NatWest Markets plc and are a personal customer, this may relate to debt that has been sold or transferred within the NatWest Group structure. Check the details of any communication carefully and contact the organisation named in the letter for clarification.
NatWest Markets plc is authorised by the Prudential Regulation Authority and regulated by both the PRA and the Financial Conduct Authority. Their registered address is 250 Bishopsgate, London, EC2M 4AA. You can verify their registration at register.fca.org.uk.
If you need help with a debt connected to any NatWest Group company, free advice is available from StepChange on 0800 138 1111 or National Debtline on 0808 808 4000. Both services are free of charge.
Quick summary
Always verify this information directly with the company, the FCA Register and Companies House before relying on it.
These are general questions that may be relevant to your situation. They are not personalised advice.
Always use contact details from NatWest Markets Plc’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
Wholesale banking, markets and treasury services, risk management, foreign exchange, fixed income, capital markets
Trading names and group notes
The Royal Bank of Scotland (RBS) retail banking brand continues separately within NatWest Group. NatWest Markets Plc (FRN 121882, Companies House SC090312) is the legal entity for the wholesale/investment banking operations. The RBS retail brand operates under National Westminster Bank Plc's authorisation (FRN 121878). Ulster Bank is a trading name of National Westminster Bank Plc.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
Not applicable (wholesale/institutional entity)
Not applicable reviews
App Store
Not applicable
Google Play
Not applicable
Other review sources
NatWest Markets Plc is a wholesale/institutional entity — consumer review platforms not applicable; Regulated by PRA and FCA; FCA register: register.fca.org.uk/s/firm?id=001b000000MfFIXAA3; Companies House: find-and-update.company-information.service.gov.uk/company/SC090312
Overall public sentiment
NatWest Markets Plc is a wholesale banking entity not subject to retail consumer reviews. It operates as the markets division of NatWest Group and is regulated by both the PRA and FCA. No consumer review data is available or applicable.
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Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
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