Nationwide Building Society

Also known as: Nationwide

Nationwide Building Society is the world's largest building society and the UK's second largest mortgage lender. It is a mutual organisation owned by its members. In April 2026 it completed the Part VII transfer of Virgin Money UK's banking business, significantly expanding its customer base.

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Contact details

Websitehttps://www.nationwide.co.uk

Phone03457 302 010

EmailNot verified

Registered addressNationwide House, Pipers Way, Swindon, SN38 1NW

Visit Nationwide Building Society website ↗

Regulatory and company information

FCA Firm Reference Number106078

FCA statusAuthorised — PRA-regulated. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Companies House number355B (Building Society registration number — not a limited company Companies House number)

Company statusActive — Mutual building society. Completed Part VII transfer of Virgin Money UK PLC and Clydesdale Bank PLC banking business on 2 April 2026 (court approval 23 February 2026).

Parent companyN/A — Mutual organisation owned by its members

Check FCA Register ↗Check Companies House ↗

What they do

Main products and services

Personal current accounts; savings accounts; mortgages; personal loans; credit cards; home insurance; FlexAccount; FlexPlus; ISAs

Trading names and group notes

Mutual — no external parent. Acquired Virgin Money UK PLC (09595911) in October 2024. Banking business of Virgin Money UK PLC and Clydesdale Bank PLC legally transferred to Nationwide via Part VII of FSMA 2000 on 2 April 2026, following court approval 23 February 2026. Virgin Money brand retained for some products. Combined group approximately 18 million members.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

2.0

8308 reviews

App Store

4.8

Google Play

4.6

Other review and social proof

Which? Customer Score: 73% (among top-rated UK banks); Smart Money People: 4.1/5; Which? Recommended Provider historically; FSCS protected deposits up to £85,000

Overall public sentiment

Contradictory signals. Trustpilot 2.0/5 (Poor) contrasts with strong Which? scores (73%) and high app store ratings. Trustpilot reviews trend negative (account access issues, mortgage delays). Which? satisfaction surveys consistently rank Nationwide among UK best banks for customer service.

Review sources

https://uk.trustpilot.com/review/www.nationwide.co.uk

Sources and checks

Source URLs

https://find-and-update.company-information.service.gov.uk/company/09595911 https://register.fca.org.uk/s/firm?id=001b000000MfFYOAA3 https://www.nationwide.co.uk/news-and-stories/bringing-nationwide-and-virgin-money-together/https://www.investegate.co.uk/announcement/rns/nationwide-building-society-core-capital-deferred-shs-min-250-ccds---nbs/part-vii-transfer-board-changes/9507162

Date checked

2026-06-05

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