Lender DetailsJPMorgan Chase Bank N.A.
Bank

JPMorgan Chase Bank N.A.

Also known as: Chase UK; Chase; J.P. Morgan

JPMorgan Chase Bank N.A. is the principal banking subsidiary of JPMorgan Chase & Co. (the world's largest bank by market capitalisation). It operates in the UK as a branch of the US national bank, regulated by the PRA and FCA. The Chase UK retail banking app launched in September 2021, targeting UK consumers with a digital-only model featuring cashback rewards.

General guidance only. Information on this page is for general reference and should be verified with the company directly, via the FCA Register, or Companies House before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Contact details

Websitehttps://www.chase.co.uk
PhoneNot verified — Chase UK is app-first for retail customers
EmailNot verified
Registered address25 Bank Street, Canary Wharf, London, E14 5JP

Visit JPMorgan Chase Bank N.A. website ↗

Regulatory and company information

FCA Firm Reference Number124491
FCA statusAuthorised — PRA-regulated. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Companies House numberFC004891 (UK branch registration of foreign company; branch number BR000746)
Company statusActive — UK branch of JPMorgan Chase Bank N.A. (incorporated in USA). Chase UK retail banking app launched September 2021.
Parent companyJPMorgan Chase Bank N.A. (US parent); JPMorgan Chase & Co. (ultimate parent, NYSE: JPM)

What they do

Main products and services

Chase UK: personal current accounts; savings account; 1% cashback on debit card spending; round-up savings; international transfers; app-based banking. JPMorgan also provides UK investment banking, wholesale banking, and asset management.

Trading names and group notes

Chase UK (retail) is operated as a branch/division of JPMorgan Chase Bank N.A. (US charter). UK branch registered FC004891 (BR000746) at Companies House. Separate from J.P. Morgan Securities plc (investment banking UK entity). Chase UK deposits are covered by FSCS up to £85,000. UK retail customer base approximately 1.5 million as of 2025.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

App Store

4.8

Google Play

4.6

Other review and social proof

Which? and press coverage positive for Chase UK cashback offer; FSCS protected deposits up to £85,000; Chase UK not prominently listed on Trustpilot UK at time of research; app store ratings widely cited in press reviews as 4.7-4.8 range

Overall public sentiment

Insufficient Trustpilot data verified for Chase UK specifically. Press and app store reviews broadly positive — customers appreciate the 1% cashback on spending and round-up savings. Some complaints about limited product range vs established banks (no branches, limited lending). App store ratings strong.

Sources and checks

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