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Lender DetailsHampshire Trust Bank PLC
Bank

Hampshire Trust Bank PLC

Also known as: HTB; Hampshire Trust Bank

Hampshire Trust Bank plc is a UK specialist bank that provides asset finance, property finance, and savings products. It focuses primarily on business lending and does not offer retail banking products such as current accounts or personal loans.

Business finance products include asset finance (helping businesses acquire equipment and vehicles), development finance for property developers, and bridging loans. These are aimed at SMEs and property professionals rather than individual personal customers.

For personal customers, Hampshire Trust Bank offers fixed-rate savings accounts and notice accounts. These are available online and tend to offer competitive interest rates. They are straightforward savings products.

If you are a business customer with a Hampshire Trust Bank finance product and need to contact them, details are available on their website at htb.co.uk. Hampshire Trust Bank plc is authorised by the Prudential Regulation Authority and regulated by both the PRA and the Financial Conduct Authority. Eligible deposits are protected up to £85,000 under the FSCS.

If you are a business experiencing difficulties with a Hampshire Trust Bank loan, free business debt advice is available from Business Debtline on 0800 197 6026. For personal deposit queries, contact the bank directly. Hampshire Trust Bank is not a high street bank and does not offer personal banking products. Its customer base is primarily made up of businesses seeking asset finance or property finance, and individuals looking for competitive savings rates. If you are a personal saver with Hampshire Trust Bank, your funds are held securely and protected under the FSCS up to £85,000. If you are a business customer with a finance product and are experiencing difficulty making repayments, contact Hampshire Trust Bank directly. Free business debt advice is available from Business Debtline on 0800 197 6026.

Quick summary

Company typeBank
Trading namesHTB; Hampshire Trust Bank
FCA Firm Ref (FRN)204601
FCA statusAuthorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204601)
Companies House no.01311315
Company statusActive. Wholly owned subsidiary of National Counties Building Society.
Parent companyNational Counties Building Society (sole shareholder; acquired HTB in 2006)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Hampshire Trust Bank PLC

Current account query
Credit card issue
Loan repayment
Mortgage concern
Savings question
Account access problem
Suspected scam or clone firm
Making a complaint

Before you contact Hampshire Trust Bank PLC

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What is my current balance and how is interest calculated?
  • ?What are my repayment options?
  • ?Can I have a full statement of account?
  • ?What happens if I miss a payment?
  • ?How do I make a formal complaint?
  • ?Has my account been passed to or sold to a third party?
  • ?Are there any payment support or breathing space options available?

Contact details

Phone020 7862 6222 (main); 020 7862 6220 (business savers)
EmailNot verified (secure messaging via online portal; see htb.co.uk/about-us/contact/)
Registered address80 Fenchurch Street, London, EC3M 4BY

Always use contact details from Hampshire Trust Bank PLC’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference Number204601
FCA statusAuthorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204601).
Companies House number01311315
Company statusActive. Wholly owned subsidiary of National Counties Building Society.
Parent companyNational Counties Building Society (sole shareholder; acquired HTB in 2006)

Useful official links

What they do

Main products and services

Specialist mortgages; Bridging finance; Development finance; Buy-to-let mortgages; Commercial mortgages; Asset finance (including niche/structured); Business savings accounts; Personal savings accounts

Trading names and group notes

Wholly owned by National Counties Building Society. HTB is a separately authorised bank entity.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.4

Approximately 2,496 (as of mid-2026) reviews

Other review sources

Also reviewed on Feefo. Positive sentiment for savings rates and straightforward account opening.

Overall public sentiment

Positive overall. Customers praise easy application process, competitive rates and simple website navigation. Some complaints about communication delays and transfer processing times.

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Common questions about Hampshire Trust Bank PLC

Is Hampshire Trust Bank PLC FCA authorised?+
Verify on the FCA Register at register.fca.org.uk. The Ask Fin directory includes FCA Firm Reference Numbers (FRNs) where available. Always check official sources before relying on this information.
What products does Hampshire Trust Bank PLC offer?+
The Ask Fin listing for Hampshire Trust Bank PLC summarises their main products. For the most up-to-date and complete information, visit Hampshire Trust Bank PLC's official website.
How do I contact Hampshire Trust Bank PLC?+
Contact details including phone numbers, email and registered address are included on this page where verified. Always use contact details from the company's official website or the FCA Register.
How do I make a complaint to Hampshire Trust Bank PLC?+
Start with Hampshire Trust Bank PLC's formal complaints process. If unresolved within eight weeks, or if you receive a final response you disagree with, you may be able to refer the complaint to the Financial Ombudsman Service at financial-ombudsman.org.uk.
What should I do if I cannot afford repayments to Hampshire Trust Bank PLC?+
Contact Hampshire Trust Bank PLC as soon as possible to discuss your options. You may also want to get free, independent advice before contacting the lender. If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).
Are my deposits with Hampshire Trust Bank PLC protected?+
UK banks authorised by the PRA are generally covered by the Financial Services Compensation Scheme (FSCS) up to £85,000 per eligible person. Verify on the FSCS website (fscs.org.uk) for the specific protection that applies to your account.
Where can I get free help if I am struggling financially?+
If you are struggling with payments or under financial pressure, free regulated debt advice is available from StepChange (0800 138 1111), National Debtline (0808 808 4000) and Citizens Advice (0800 144 8848).

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

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