Also known as: Citizens Advice Bureau (historical); Citizens Advice
Citizens Advice is a national charity network providing free, confidential advice on debt, benefits, housing, employment, and consumer issues. It is not a single FCA-authorised entity — individual local Citizens Advice offices hold their own FCA authorisations where required. The national organisation (Citizens Advice Limited, company no. 01652053) operates as the membership body, brand owner, and training/standards provider. National guidance services are exempt from FCA regulation; regulated debt advice is provided by authorised local offices.
Been contacted by this company about a debt?
If a debt collector has contacted you, it is worth knowing your rights and where to get free regulated advice before responding or making any payment.
Want to feel clearer about your money?
Ask Fin gives you simple tools for budgeting, spotting savings, checking possible benefit areas, exploring income ideas and building better money habits. General guidance only — not regulated advice.
Start with Ask Fin — £4.99/monthMain products and services
Free debt advice; Benefits advice; Housing advice; Employment advice; Consumer rights; Debt management plan referrals; IVA referrals
Trading names and group notes
National charity network. Not a single FCA-authorised entity. Individual local offices (e.g., Citizens Advice Braintree & South Essex, FRN 617500) are separately FCA-authorised. Funded by government grants, lottery, and local authorities.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
No review data available.
Other review and social proof
One of the most trusted free advice services in the UK. Individual local office ratings vary widely.
Overall public sentiment
Generally very positive public reputation as a trusted, impartial free advice service. Quality and availability of in-person services varies by local office.
Ask Fin gives you simple money tools for budgeting, spotting savings, checking possible benefit areas and building better money habits. General guidance only — not regulated financial advice.
Start with Ask Fin£4.99/month. Cancel anytime.