Also known as: Aldermore; Aldermore Bank
Aldermore Bank plc is a UK specialist bank focused on providing financial services to small and medium-sized businesses and property investors. It also offers savings accounts to personal customers. Aldermore does not have physical branches and operates primarily online and by phone.
Business products include invoice finance, asset finance, commercial mortgages, and bridging loans. Residential and buy-to-let mortgage products are also available for property investors. Aldermore tends to serve customers who may have more complex needs than standard high street bank products cater for.
For personal customers, Aldermore offers savings accounts including fixed-rate accounts, notice accounts, and ISAs with competitive interest rates. These are straightforward savings products available online.
Aldermore is part of the FirstRand Group, a South African financial services conglomerate.
If you have a product with Aldermore and need to contact them, details are available on their website at aldermore.co.uk. Aldermore Bank plc is authorised by the Prudential Regulation Authority and regulated by both the PRA and the Financial Conduct Authority. Eligible deposits are protected up to £85,000 under the FSCS.
Free business debt advice is available from Business Debtline on 0800 197 6026 if you are struggling with a business loan. Personal debt advice is available from StepChange on 0800 138 1111 or National Debtline.
Quick summary
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Always use contact details from Aldermore Bank PLC’s official website ↗ or the FCA Register — not from unexpected letters or messages.
Main products and services
SME commercial mortgages; Residential mortgages; Buy-to-let mortgages; Asset finance; Invoice finance; Property development finance; Personal savings accounts; Business savings accounts
Trading names and group notes
Part of Aldermore Group plc (holding company, Companies House 06764335). MotoNovo Finance Limited is a separate subsidiary within the same group, providing motor finance.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
4.5
Over 6,000 (as of mid-2026) reviews
Other review sources
Reviewed on Smart Money People and Reviews.io. Generally positive for savings products.
Overall public sentiment
Mostly positive. Customers value competitive savings rates, easy account setup and responsive customer service. Complaints include lack of mobile app, complex login process, and concerns about mortgage rate changes.
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Source URLs used in preparing this record
Date checked
2026-06-05
Next review due
Periodic review
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