Lender Details›Aldermore Bank PLC
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Aldermore Bank PLC

Also known as: Aldermore; Aldermore Bank

Aldermore is a specialist bank founded in 2009, serving SMEs, property investors, homeowners and savers. It operates without branches, primarily online and through regional offices. In 2026 its South African parent FirstRand announced a sale process due to the FCA motor finance redress scheme impacting subsidiary MotoNovo Finance.

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Contact details

Websitehttps://www.aldermore.co.uk
PhoneNot verified (see aldermore.co.uk/contact-us/)
Emailservice@aldermoresavings.co.uk (personal savings); businesssavings@aldermore.co.uk (business savings)
Registered addressApex Plaza, Forbury Road, Reading, RG1 1AX
Customer contact addressApex Plaza, Forbury Road, Reading, RG1 1AX (see website for team-specific contacts)

Visit Aldermore Bank PLC website ↗

Regulatory and company information

FCA Firm Reference Number204503
FCA statusAuthorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204503).
Companies House number00947662
Company statusActive. Under sale process as of May 2026: owner FirstRand (South Africa) announced intention to exit UK market following FCA motor finance redress scheme. Sale of Aldermore Group (including Aldermore Bank and MotoNovo Finance) is being managed by Bank of America and Rand Merchant Bank.
Parent companyFirstRand Group (South Africa) via Aldermore Group plc. FirstRand acquired Aldermore in 2017. Sale process initiated April 2026.
Check FCA Register ↗Check Companies House ↗

What they do

Main products and services

SME commercial mortgages; Residential mortgages; Buy-to-let mortgages; Asset finance; Invoice finance; Property development finance; Personal savings accounts; Business savings accounts

Trading names and group notes

Part of Aldermore Group plc (holding company, Companies House 06764335). MotoNovo Finance Limited is a separate subsidiary within the same group, providing motor finance.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.5

Over 6,000 (as of mid-2026) reviews

Other review and social proof

Reviewed on Smart Money People and Reviews.io. Generally positive for savings products.

Overall public sentiment

Mostly positive. Customers value competitive savings rates, easy account setup and responsive customer service. Complaints include lack of mobile app, complex login process, and concerns about mortgage rate changes.

Review sources

https://uk.trustpilot.com/review/www.aldermore.co.ukhttps://smartmoneypeople.com/aldermore-reviews/productshttps://www.reviews.io/company-reviews/store/aldermore

Sources and checks

Source URLs

https://find-and-update.company-information.service.gov.uk/company/00947662https://register.fca.org.uk/s/firm?id=001b000000MfJGRAA3https://www.aldermore.co.uk/about-us/https://www.aldermore.co.uk/legal/https://www.mortgagesolutions.co.uk/specialist-lending/complex-buy-to-let/2026/04/10/aldermore-up-for-sale-as-owner-exits-uk-market/

Date checked

2026-06-05

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