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Clone firm warning: how to protect yourself

Clone firms are one of the most common financial frauds in the UK. Fraudsters copy the name, FCA number and branding of real authorised firms. This page explains what to look for and how to verify you are dealing with a genuine company.

Think you have already been targeted? Do not send any more money. Contact your bank immediately and report to Action Fraud: 0300 123 2040.
General information only. This page is for educational purposes. It does not constitute financial or legal advice. The FCA, Action Fraud and Citizens Advice can provide specific guidance on a suspected fraud situation.

What is a clone firm?

A clone firm is a fraudulent operation that impersonates a legitimate, FCA-authorised financial company. The fraudsters copy:

  • ·The firm's registered name and trading name
  • ·The FCA registration number (FRN) — so it appears legitimate on a basic search
  • ·Logos, branding, and sometimes entire websites
  • ·Regulatory language and disclosures to appear credible

They then use these details to contact people — often by phone or email — to offer investments, loans, or pension opportunities. Because the FRN appears genuine, victims may believe they are dealing with a regulated firm.

Common clone firm targets

·Banks and building societies
·Investment firms and stockbrokers
·Peer-to-peer lending platforms
·Pension providers
·Bond issuers
·Mortgage lenders and brokers

Fraudsters favour well-known firm names as these lend more credibility to their approach.

Warning signs of a clone firm

!Contact was unsolicited — they called or emailed you, you did not seek them out
!Pressure to act quickly or transfer money before a deadline passes
!Returns or interest rates that seem too good to be true
!Contact details (phone, email, website address) that differ from those on the FCA Register
!Requests to send money to a personal bank account rather than a business account
!They cannot or will not provide a registered company address that matches official records
!The email domain looks similar to but not the same as the genuine firm's domain

How to verify you are dealing with the real firm

1

Search the FCA Register

Go to register.fca.org.uk and search for the firm by name. Confirm the firm exists and its FCA registration number (FRN) matches what you have been given.

2

Use only FCA Register contact details

Once you have found the genuine firm on the FCA Register, use the phone number or email listed there — not the number on any document, email or letter you received. Phone and ask to confirm you were contacted by them.

3

Check the FCA Warning List

The FCA maintains a Warning List of known unauthorised firms and scams at fca.org.uk/scamsmart. Search for the company name to check whether they appear on it.

4

Check Companies House

Search for the company at find-and-update.company-information.service.gov.uk. Verify the company number, registered address, and director names match what the firm has told you.

5

Never rush

A genuine authorised firm will never pressure you to make a quick decision or transfer money urgently. If you are being rushed, stop all contact and seek advice.

What to do if you think you have been targeted

If you believe you have been approached by a clone firm, take the following steps:

  1. 1.Stop all contact with the person or company who approached you.
  2. 2.Do not send money or provide bank account details.
  3. 3.Contact your bank immediately if you have already transferred money — request a recall if possible.
  4. 4.Report to Action Fraud: call 0300 123 2040 or visit actionfraud.police.uk ↗.
  5. 5.Report to the FCA: call 0800 111 6768 or visit fca.org.uk ↗.

Useful resources

Frequently asked questions

What is a clone firm?

A clone firm is a fraudulent company that copies the name, logo, FCA registration number (FRN) and sometimes the website of a legitimate FCA-authorised financial firm. Fraudsters then use these details to approach people, often by phone or email, to sell fake investments or loans.

How do I check if a financial firm is genuine?

Use the FCA Register at register.fca.org.uk. Search for the firm by name. Then — crucially — use the phone number or email address listed on the FCA Register itself, not the contact details provided in any document or email sent to you. Clone firms often provide fake contact details that match the real firm's name but reach the fraudster.

What should I do if I think I have been contacted by a clone firm?

Do not transfer any money. Do not provide bank details or personal information. Report it to Action Fraud on 0300 123 2040 (actionfraud.police.uk) and the FCA on 0800 111 6768 (fca.org.uk/consumers/report-fraud-scam). If you have already sent money, contact your bank immediately.

Can a clone firm use the same FCA number as a real firm?

Yes. Fraudsters copy the genuine FCA registration number (FRN) of a legitimate authorised firm. This is why checking the FRN alone is not enough — you must also verify the contact details shown on the FCA Register match the contact details you have been given. If they differ, treat it as a potential clone.

Are banks and investment firms common targets for clone fraud?

Yes. Common targets include investment firms, banks, peer-to-peer lenders, bonds issuers, and pension providers. Fraudsters tend to clone firms with well-known names, as this makes their approach more convincing. Always verify independently even if a firm sounds familiar.

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