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Lender DetailsClearpay Finance Limited
Buy Now Pay Later

Clearpay Finance Limited

Also known as: Clearpay; Afterpay (international)

Clearpay is a Buy Now Pay Later service that allows shoppers to split purchases into four equal fortnightly payments. It is the UK trading name of Afterpay, a major BNPL provider originally from Australia, which is now part of Block, Inc. (formerly Square).

When you use Clearpay at checkout — either online or in store at participating retailers — the cost of your purchase is divided into four payments. The first payment is made immediately and the remaining three are charged automatically every two weeks. If payments are made on time, there is no interest or fees.

If you miss a payment, Clearpay charges a late fee. The product is designed to be used for everyday retail purchases at clothing, beauty, homeware, and other consumer goods retailers. It is not suitable as a long-term borrowing product.

Clearpay has been subject to growing regulation of the Buy Now Pay Later sector. The FCA has been developing rules to regulate BNPL products more formally, which may affect how companies like Clearpay operate. Customers should always check they can afford all four payments before using BNPL for a purchase.

If you have a Clearpay account and need to contact them, support is available at clearpay.co.uk. Clearpay Finance Limited is authorised and regulated by the Financial Conduct Authority.

If you are struggling with Clearpay repayments or late fees are adding up, contact Clearpay directly. Free debt advice is available from StepChange on 0800 138 1111, Citizens Advice, or National Debtline at no cost. You should not need to pay for help with any debt matter.

Quick summary

Company typeBuy Now Pay Later
Trading namesClearpay; Afterpay (international)
FCA Firm Ref (FRN)Not verified (FCA register page confirmed at register.fca.org.uk/s/firm?id=0010X00004J8CmDQAV)
FCA statusAuthorised
Companies House no.05198026
Company statusActive
Parent companyBlock, Inc. (formerly Square, Inc.) via Afterpay Ltd (Australia)
Date last checked2026-06-05

Always verify this information directly with the company, the FCA Register and Companies House before relying on it.

General guidance only. Information on this page is for general reference. Ask Fin does not provide regulated financial, debt, legal or tax advice. Fields marked “Not verified” have not been independently confirmed.

Why someone might search for Clearpay Finance Limited

Missed instalment
Refund or merchant dispute
Payment plan
Credit file impact
Complaint
Account query

Before you contact Clearpay Finance Limited

  • 1Check the company name and any trading names carefully.
  • 2Verify the company on the FCA Register at register.fca.org.uk before sharing personal or financial details.
  • 3Check the Companies House record if relevant.
  • 4Do not share payment card or bank details unless you are certain you are dealing with the real company.
  • 5Keep copies of all letters, emails, screenshots and payment records.
  • 6If you are unsure or under financial pressure, get free debt advice before taking action.

Questions worth asking

These are general questions that may be relevant to your situation. They are not personalised advice.

  • ?What happens if I miss a payment?
  • ?Will missed payments be reported to credit reference agencies?
  • ?How do refunds work if I return a product?
  • ?Who handles disputes — you or the retailer?
  • ?Can I pause payment while a dispute or refund is being processed?
  • ?What is your formal complaints process?

Contact details

PhoneNot verified
EmailNot verified
Registered address101 New Cavendish Street, London, W1W 6XH

Always use contact details from Clearpay Finance Limited’s official website ↗ or the FCA Register — not from unexpected letters or messages.

Regulatory and company information

FCA Firm Reference NumberNot verified (FCA register page confirmed at register.fca.org.uk/s/firm?id=0010X00004J8CmDQAV)
FCA statusAuthorised
Companies House number05198026
Company statusActive
Parent companyBlock, Inc. (formerly Square, Inc.) via Afterpay Ltd (Australia)

Useful official links

What they do

Main products and services

Buy Now Pay Later — Pay in 4 instalments (fortnightly); Interest-free instalment payments at retail

Trading names and group notes

Wholly owned by Block, Inc. (formerly Square). The global brand is Afterpay; in UK/Europe it operates as Clearpay.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.3

Not verified (over 20,000 5-star reviews referenced on site) reviews

Other review sources

Smart Money People listing available

Overall public sentiment

Excellent on Trustpilot for UK users. Customers praise ease of use and payment flexibility. Negative reviews focus on refund delays and account closure issues. Note: the international clearpay.com domain rates much lower (1.5/5).

Check whether repayments fit your budget

Use Ask Fin to check whether BNPL repayments fit within your monthly budget before taking on new commitments. General guidance only — not regulated financial advice.

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General guidance only. Not regulated financial advice.

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Common questions about Clearpay Finance Limited

What happens if I miss a payment with Clearpay Finance Limited?+
Contact Clearpay Finance Limited as soon as you realise you may miss a payment. Some BNPL providers allow payment plan adjustments. Missed payments may affect your credit file depending on your agreement. Check your terms and conditions carefully.
Will a missed payment with Clearpay Finance Limited affect my credit file?+
Whether a missed BNPL payment affects your credit file depends on Clearpay Finance Limited's credit reporting practices and your specific agreement. Check your terms or ask Clearpay Finance Limited directly.
How do refunds work if I return a product bought with Clearpay Finance Limited?+
For refunds, contact the retailer in the first instance. The refund process for BNPL products varies by provider and retailer. If you have a dispute, ask Clearpay Finance Limited to explain their dispute process in writing.
How do I complain about Clearpay Finance Limited?+
Use Clearpay Finance Limited's formal complaints process first. If unresolved, you may be able to refer the complaint to the Financial Ombudsman Service. Check whether Clearpay Finance Limited is FCA-authorised at register.fca.org.uk.
Is Clearpay Finance Limited regulated by the FCA?+
BNPL regulation in the UK is evolving. Some BNPL products are FCA-regulated and some are not, depending on the specific product. Always verify on the FCA Register at register.fca.org.uk and check your agreement for regulatory information.

Answers are general guidance only. Rules and procedures may change. Always verify with the company or a qualified adviser.

Related guides and resources

Sources and date checks

Other Buy Now Pay Later companies

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